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Remember... WAMU\Providian only offers your TU FICO.. also called PFICO.
Keep in mind that the alerts you are wanting are not options. My scores are no secret so here are my settings:
Whenever your FICO® score changes. [ Change ]
Whenever your FICO® score reaches a target score of 600 [ Change ]
Whenever one of your accounts has a balance increase larger than 5% [ Change ]
Whenever one of your accounts has a balance increase larger than $5 [ Change ]
Whenever one of your accounts shows new activity after being inactive for more than 3 months [ Change ]
Whenever a FICO® score change could qualify you for a different interest rate on a 30 year mortgage [ Change ]
(For a score of 528, that means you will receive a score alert if your score goes above 620.)
I started a new post regarding improvements we would like to see from MYFICO and I am hoping that they have been listening to our requests. But for now, if you are not alerted when the specifics you have set your scorewatch are not triggering alerts then you should call in! Otherwise, scorewatch is not alerting you because it isn't yet designed to notify ou of the activity you are currently requesting.
Hope this clears up your understanding of scorewatch.