Error message on purchasing ScorePower

[Barry]

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@Anonymous wrote:

Thanks, Barry. The TU report worked just fine. I haven't made any changes to my address or anything lately (I've had the same address for the last 6 years) but I did remove a few old/incorrect addresses from EQ and TUa few weeks ago. Could that have anything to do with it?

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I doubt it, but at this point I wouldn't rule anything out. Looks like whatever problem you're having with myFICO and EQ communicating, you're not having it with myFICO/TU.  Don't know what to tell you at this point, other than give it a little time before ordering EQ from here again.  If you do try again later and again don't receive your report and score, you won't be charged.  Thanks for your patience.

-Barry

[Anonymous]

BTW, at this point I've had no Scorewatch updates since 8/13 so I'm not certain it's working either.

[Anonymous]

Okay, make that pretty certain that Scorewatch isn't reporting for me. I've added a new account this month which has shown up on all 3 CRAs but no Scorewatch since 8/13.

[Anonymous]

Can't buy this product, keep getting error 401. Cs no help at all, it's been 6 hours tried dozens of times. What is the story????

[Barry]

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@Anonymous wrote:
Can't buy this product, keep getting error 401. Cs no help at all, it's been 6 hours tried dozens of times. What is the story????

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What did customer service say the reason for the error was?

-Barry

[Anonymous]

They said Try again later. No explanation, must be equifax's fault.

[Anonymous]

Maybe they don't want anyone to use the free trial? I haven't tried the paid version, I need this now!! Am very frustrated!

[Barry]

Let me see what I can find out.  In the meantime, don't bother trying to order either the paid or free trial version again today.  Sorry you're having this trouble, but stay tuned....

-Barry