Learn Something new Everyday

[Anonymous]

I was concerned because Ididn't get a couple of notifications on my Equifax SW product. New accounts inqs, etc... Spoke with one of the CSRs and learned that unless the change impacts the score itself, you will not be notified.  How's that?  All this time I thought new accounts and inquiries would be reported regardless.

[smallfry]

I just got two today. One for a closed account and the other for an account has reported a balance. No score change. Might be your settings.

[Barry]

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Brammy wrote:

I was concerned because Ididn't get a couple of notifications on my Equifax SW product. New accounts inqs, etc... Spoke with one of the CSRs and learned that unless the change impacts the score itself, you will not be notified.  How's that?  All this time I thought new accounts and inquiries would be reported regardless.

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You got some bad info from that CSR, Brammy.  You should always be alerted to new accounts, inquiries, and all of the other credit alerts, regardless of impacts to your score.   If you know the name of that CSR could you PM me with that info so we can set him/her straight?  Also I'll have someone look into why you didn't get those alerts.

Thanks for the feedback!

Barry

[MidnightVoice]

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Barry wrote:

You should always be alerted to new accounts, inquiries, and all of the other credit alerts, regardless of impacts to your score. 

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I did today - got an alert telling me about a  new inq (yes, it was real) and that there was no change in score (I was delighted!  )

[Anonymous]

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smallfry wrote:
I just got two today. One for a closed account and the other for an account has reported a balance. No score change. Might be your settings.

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Nope these types of alerts arent dependant on settings...they should come auto matically.

[Barry]

Brammy,

Do you have SW through Equifax or myFICO?

Barry

[Anonymous]

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Barry wrote:

Brammy,

Do you have SW through Equifax or myFICO?

Barry

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Was EQ for the past couple of years now its neither.  The rep, whose name I got this time is still telling me I won't get the alerts if it doesn't affect my score.  I told her I thought it was funny that it says it will right on the product features

Had a one year subscription that just billed told her to cancel and refund.... no sense paying for something that doesn't work.  BTW while I was looking at my product showed my score was 770 in May...lol!!! (I wish) but then it fell to 660 in June....huh?   If my score graph were an EKG the past several months, the patient would have died...lol!! Something wonky about that product on that site.

Funny, I feel naked now!!!

Message Edited by Brammy on 10-16-2007 05:26 PM

[smallfry]

Yeah I know the feeling. My FAKO Transrisk score over at the Juni Sea Miles site has not moved 1 point in nearly 6 months.

[smallfry]

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@Anonymous wrote:

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@smallfry wrote:
I just got two today. One for a closed account and the other for an account has reported a balance. No score change. Might be your settings.

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Nope these types of alerts arent dependant on settings...they should come auto matically.

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Well the balance reporting alert actually is dependent upon your setting. I set mine to $1. Depending upon where you set it it might not report a balance change.

[Anonymous]

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@smallfry wrote:

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@Anonymous wrote:

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@smallfry wrote:
I just got two today. One for a closed account and the other for an account has reported a balance. No score change. Might be your settings.

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Nope these types of alerts arent dependant on settings...they should come auto matically.

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Well the balance reporting alert actually is dependent upon your setting. I set mine to $1. Depending upon where you set it it might not report a balance change.

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Yes those are but new accounts and inquiries should ALWAYS alert you.  I have had two new accounts and an inquiry that I never received alerts on.