MY SCOREWATCH NOT ALERTING

[Anonymous]

Hi,

I recently went car shopping and had my credit run... the new inquiry is already showing up on my other monitoring service but not yet on ScoreWatch! Also, I now have a new auto loan as a result of this - that is also already showing up on the other monitoring service but not here!

Is there someone who can look into that for me?

[haulingthescoreup]

Call customer service. Note that the times are Pacific:

Phone:
1-800-319-4433
Mon-Fri 6am to 6pm PST
Sat 7am to 4pm PST

(For anyone else reading, note that you can find this info by clicking "Support" on the blue stripe up above.)

[Anonymous]

Thank you much!

[Anonymous]

Yah, ScoreWatch is very very very very very slow (as in, never) sometimes.  I got pre-approved for a mortgage and my credit was pulled on 4/28.  ScoreWatch never alerted me.  I called MyFico around May 4 and was told to wait a little longer.  It never alerted me, so today (5/13) I called again.  The guy I spoke to again said to wait a little longer.  I asked for another report to be added to my account so I could check, and it was there (and my FICO score went up 9 points!).  He had no clue why ScoreWatch never alerted me.

Moral:  Ask for a free report.