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MyFico reporting incorrect information - please help

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BBYGRL
Established Contributor

MyFico reporting incorrect information - please help

I'm writing this while I'm on hold with a rep from MyFico. I just pulled my EQ report and was surprised to find that an old inactive, closed and paid in full account has been flagged as having a delinquency as of 9/2009. This account has been inactive since 2003 and has no degros, etc. The account in question does not have any derogatory information listed when I opened an online dispute on the EQ website. It's reported as in good standing. This is the case with all of the CRAs.

 

MyFico is the only one that has flagged this account as a factor that's hurting my score. The rep said that they can't fix this which means that I'm paying for their service which is furnishing me with incorrect information.

 

Any thoughts on how I can correct this? 

 

Thanks

10/08 - EX 795 / EQ 816 / TU 806
6/09 - EQ 763 / TU 770

Starting Score (2/2010): TU-767, EQ-745
Current Score (2/2010): TU-767, EQ-745
Goal Score (12/2010): TU-780, EQ-790


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Message 1 of 6
5 REPLIES 5
llecs
Moderator Emeritus

Re: MyFico reporting incorrect information - please help


BBYGRL wrote:

I'm writing this while I'm on hold with a rep from MyFico. I just pulled my EQ report and was surprised to find that an old inactive, closed and paid in full account has been flagged as having a delinquency as of 9/2009. This account has been inactive since 2003 and has no degros, etc. The account in question does not have any derogatory information listed when I opened an online dispute on the EQ website. It's reported as in good standing. This is the case with all of the CRAs.

 

MyFico is the only one that has flagged this account as a factor that's hurting my score. The rep said that they can't fix this which means that I'm paying for their service which is furnishing me with incorrect information.

 

Any thoughts on how I can correct this? 

 

Thanks


 

MyFICO gets all of their data directly from EQ. Sounds like EQ is reporting this as a derog. Why did you dispute it? This is an OC account, right? Was it closed in 2003 in good standing?
Message 2 of 6
BBYGRL
Established Contributor

Re: MyFico reporting incorrect information - please help

This account has an election of remedy descriptor that was placed on the account when I disputed inaccurate info on my CRs in 2005. EX and TR does not have the descriptor. Only EQ and I was told it wasn't coded as a derog until recently. I lost 30+ points. It turns out it's a EQ issue. Not MyFico. The CSR was very helpful. I didn't realize it was a negative annotation. I would have corrected it years ago.
10/08 - EX 795 / EQ 816 / TU 806
6/09 - EQ 763 / TU 770

Starting Score (2/2010): TU-767, EQ-745
Current Score (2/2010): TU-767, EQ-745
Goal Score (12/2010): TU-780, EQ-790


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Message 3 of 6
BBYGRL
Established Contributor

Re: MyFico reporting incorrect information - please help

Oh, yes. It was paid in full and closed in 2003. I didn't realize the Chase was still reporting an outstanding balance until I pulled my CRs in 2005. I disputed with Chase and they updated my account PIF and added the descriptor. I thought it was a standard note from EQ for resolved disputes.
10/08 - EX 795 / EQ 816 / TU 806
6/09 - EQ 763 / TU 770

Starting Score (2/2010): TU-767, EQ-745
Current Score (2/2010): TU-767, EQ-745
Goal Score (12/2010): TU-780, EQ-790


Take the FICO Fitness Challenge
Message 4 of 6
llecs
Moderator Emeritus

Re: MyFico reporting incorrect information - please help

I thought it might be an EQ problem. So does it say "election of remedy" in the comments? I've never heard of that before.

 

Yep, I would have disputed the balance too.

Message 5 of 6
BBYGRL
Established Contributor

Re: MyFico reporting incorrect information - please help

This is how the coment looks...   Descriptions [?]
  • Election of remedy
  • Closed or paid account / zero balance

 

I just received an alert. I gained 40 points while EQ investigates the election of remedy descriptiion. I won't hold my breath.

10/08 - EX 795 / EQ 816 / TU 806
6/09 - EQ 763 / TU 770

Starting Score (2/2010): TU-767, EQ-745
Current Score (2/2010): TU-767, EQ-745
Goal Score (12/2010): TU-780, EQ-790


Take the FICO Fitness Challenge
Message 6 of 6
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