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Possible false alert

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FIRECOURAGE
Frequent Contributor

Possible false alert

I got an email today from myfico.com that said my fico score had decrease but when I log into score history it says my score is unchanged. Whats that about?

4/01/2019 | Dismissed Chapter 7 BK

7/30/2024 | Equifax: 703 | Experian: 703 | TransUnion: 729
Goal Score: 750 - Across The Board
Message 1 of 17
16 REPLIES 16
Barry
Administrator Emeritus

Re: Possible false alert


FIRECOURAGE wrote:
I got an email today from myfico.com that said my fico score had decrease but when I log into score history it says my score is unchanged. Whats that about?
I've referred this to our tech team. It looks like you received one alert saying your score had increased, then an alert saying it had stayed the same -- but with a lower score shown on the second alert. Also, you may want to turn your "target score" alert setting on. Then set it to your most recent score. This way you should receive an alert the next time your score changes, either up or down. We've added a free report so you can be sure to have your current score to set it to.
Message 2 of 17
lkcrew426
Regular Contributor

Re: Possible false alert

I've had a similar thing happened. I got a score alert that my score had gone up, but when I logged in there's an alert saying it went down. I'm confused?
Message 3 of 17
Barry
Administrator Emeritus

Re: Possible false alert


cruthisfamily wrote:
I've had a similar thing happened. I got a score alert that my score had gone up, but when I logged in there's an alert saying it went down. I'm confused?
There were some technical issues with Score Watch alerts in previous weeks that have since been resolved. We've added an additional free Equifax report to your subscription. Our apologies for the confusion. Smiley Sad
Message 4 of 17
Anonymous
Not applicable

Re: Possible false alert

Hate to say this, but I think the technical issues are back...

 

My Score Alert e-mail from yesterday said my FICO score has increased. When I logged into Score Watch, it said "Alert: your FICO score has dropped below your target score of 758." Below that, it says "Your FICO score has gone up to 797 on March 4th." I don't think I could have possibly gotten 40 points in one month. Smiley Very Happy

 

 

 

Message 5 of 17
Barry
Administrator Emeritus

Re: Possible false alert


FreeInNH wrote:

Hate to say this, but I think the technical issues are back...

 

My Score Alert e-mail from yesterday said my FICO score has increased. When I logged into Score Watch, it said "Alert: your FICO score has dropped below your target score of 758." Below that, it says "Your FICO score has gone up to 797 on March 4th." I don't think I could have possibly gotten 40 points in one month. Smiley Very Happy

 

 

 


I'm afraid you might be right. Smiley Sad Seems like I'm seeing more of these lately. I'll see what I can find out.

In the mean time, a free report has been added to your subscription so you can reset your target score to your current one.
Message 6 of 17
Anonymous
Not applicable

Re: Possible false alert

I appreciate it, Barry, but you don't have to give me a free report. I wasn't planning to pull one until May or June and you already gave me a discount code (thanks, BTW), plus I still have a freebie to use. Glitches happen. Just wanted to let you know. Smiley Happy

 

 

Message 7 of 17
Ta-Nisha
Member

Re: Possible false alert

And I thought it only happened to me!!! LOL!  My score went up (YAY) but I have been scared to celebrate too hard because the very next day, I received an email alert saying that a balance increased and my score went down. When I logged into scorewatch I could not find the alert or decreased score or anything!??  It was very confusing!!  Not trying to get any freebies, my trial is over anyway - which by the way I hope I cancelled the correct way via email as I dont want to get in debt trying to pay off a monitoring service - which is helping to do the complete opposite!! Smiley Wink

Starting Score: 532EQ; 659TU
Current Score: 532EQ; 659TU
Goal Score: 729+


Take the FICO Fitness Challenge
Message 8 of 17
lazyjessy
New Member

Re: Possible false alert

Same thing happened to me as well! Barry, I sent you a PM

Starting Score: Feb 24, 2010 TU 649 EQ 671
Current Score: March5, 2010 TU 649 EQ 686
Goal Score: TU 700 EQ 700


Take the FICO Fitness Challenge
Message 9 of 17
Anonymous
Not applicable

Re: Possible false alert

Well, curiosity got the better of me and I pulled my reports. I guess mine might not have been a false alert after all. My EQ FICO says 797 and my transunion says 793. I pulled it from transunioncs.com, in case there was a glitch here. Seems almost impossible that I could get that many points in one month, but it doesn't appear to be a Score Watch mistake (other than the typo in the notice saying my score had gone down. It did have the proper score below that). So, Barry, please take back the free report from my account and sorry for the trouble.

 

I'm a little afraid to celebrate yet. If my score goes up again this month after I pay another CC down to 7%, then I'll get excited. Smiley Happy

 

 

 

 

 

Message Edited by FreeInNH on 03-08-2010 08:07 AM
Message 10 of 17
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