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I've referred this to our tech team. It looks like you received one alert saying your score had increased, then an alert saying it had stayed the same -- but with a lower score shown on the second alert. Also, you may want to turn your "target score" alert setting on. Then set it to your most recent score. This way you should receive an alert the next time your score changes, either up or down. We've added a free report so you can be sure to have your current score to set it to.
FIRECOURAGE wrote:
I got an email today from myfico.com that said my fico score had decrease but when I log into score history it says my score is unchanged. Whats that about?
There were some technical issues with Score Watch alerts in previous weeks that have since been resolved. We've added an additional free Equifax report to your subscription. Our apologies for the confusion.
cruthisfamily wrote:
I've had a similar thing happened. I got a score alert that my score had gone up, but when I logged in there's an alert saying it went down. I'm confused?
Hate to say this, but I think the technical issues are back...
My Score Alert e-mail from yesterday said my FICO score has increased. When I logged into Score Watch, it said "Alert: your FICO score has dropped below your target score of 758." Below that, it says "Your FICO score has gone up to 797 on March 4th." I don't think I could have possibly gotten 40 points in one month. ![]()
I'm afraid you might be right.
FreeInNH wrote:
Hate to say this, but I think the technical issues are back...
My Score Alert e-mail from yesterday said my FICO score has increased. When I logged into Score Watch, it said "Alert: your FICO score has dropped below your target score of 758." Below that, it says "Your FICO score has gone up to 797 on March 4th." I don't think I could have possibly gotten 40 points in one month.
I appreciate it, Barry, but you don't have to give me a free report. I wasn't planning to pull one until May or June and you already gave me a discount code (thanks, BTW), plus I still have a freebie to use. Glitches happen. Just wanted to let you know. ![]()
Well, curiosity got the better of me and I pulled my reports. I guess mine might not have been a false alert after all. My EQ FICO says 797 and my transunion says 793. I pulled it from transunioncs.com, in case there was a glitch here. Seems almost impossible that I could get that many points in one month, but it doesn't appear to be a Score Watch mistake (other than the typo in the notice saying my score had gone down. It did have the proper score below that). So, Barry, please take back the free report from my account and sorry for the trouble.
I'm a little afraid to celebrate yet. If my score goes up again this month after I pay another CC down to 7%, then I'll get excited. ![]()