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Receive email and app alerts -- but no new updates

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Anonymous
Not applicable

Receive email and app alerts -- but no new updates

 

I'm using the MyFico 3B monitoring, and several times, I have received an email and/or app notification of a new alert.. However, when I view my alerts on either the app or the myfico website, there are no new alerts. 

 

Example:

6/29/2015 5:39 PM

Dear .....,

Account change has been detected in your Experian data.

Please log in to view the details.

 

In my alerts, there is nothing new since Jun 27... And nothing new from Experian since Jun 26, which was already viewed and I received a separate notification for.

 

Whats the deal?

 

Thanks,

Rick

 

Message 1 of 2
1 REPLY 1
Anonymous
Not applicable

Re: Receive email and app alerts -- but no new updates

I have the same situation, and i frankly perplexed.

Yesterday I had a lrge point drop, but there was no explanation as to why. And I have nothing negative that should have happened or changed.

 

Furthermore, I am signed up for Experien's Credit Watch and last week on 6/24 my score on there went up, but on MyFico, there's been NO change.

 

I'm not happy.

Message 2 of 2
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