Score Watch is USELESSS

[AnaMKMK]

I just canceled it. Had it for less than a month, still in the trial period, in that time I've used the free reports and purchased new reports - all without Score Watch ever doing a thing!!!

Although I did get an email last week, telling me that I have Score Watch and to watch for updates.

No thanks.

My only consolation was that I didn't have to pay for anything....

[nicemann]

Yep the SW is down right now.  They said it should be fixed today.  I am crossing my fingers waiting for the updates.  I agree if I don't see anything soon I will cancel.

[Anonymous]

Hi AnaMKMK,

Sorry to hear that Score Watch was not useful to you.  We have had technical issues with sending out alerts for the past week, so I certainly understand everyone's frustration and lack of trust with the Score Watch alerting system.  

The lastest update from our technical team is that the technical issue has been resolved and the backlog of alerts will be sent out in batches over the next 2-3 days.  All alerts that were delayed due to this technical issue will be sent no later than Friday night.   Again, please be assured that no alerts were lost. 

Our sincere apologies for the delay. 

Message Edited by myFICO_Jen on 04-09-2008 04:11 PM

[rebuilding]

still not updating.

thought it was fixed yesterday...???

[MidnightVoice]

All a;lerts are due to be sent by Friday, they hope.

Ain't computers wonderful? 

[Anonymous]

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@Anonymous wrote:

Hi AnaMKMK,

Sorry to hear that Score Watch was not useful to you. We have had technical issues with sending out alerts for the past week, so I certainly understand everyone's frustration and lack of trust with the Score Watch alerting system.

Message Edited by myFICO_Jen on 04-09-2008 04:11 PM

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Jen, I'm glad to hear that the technical problem has been resolved.

Can you tell us if those of us who went without alerts for so long will receive some sort of perk or goodwill gesture (partial refund, extended subscription, additional free reports, or something)? I think that many of us are quite disappointed that we've paid good money for this service, and it hasn't been working. Not only that, but some of us, unaware of the technical difficulties, paid yet more money to buy additional reports (or used up our remaining free report), because we were sure that something should have reported, and we wanted to get the full scoop. I know that I'm in this boat.

Thanks.

[Anonymous]

Hi Jen

I think the problem with SW is not from a week,its been like from march mid too
I didn't receive alerts in march.

[Anonymous]

Not Useless but wrong... Got a set of scores from a large bank today ... My scores are 30 points higher from them than on this site... Also my tu score on here of 635 is wrong wrong and dead wrong

Bank Wachovia

TU FICO CLASSIC 04  (659)

Wasted 26.00 dollars today on this site ... 

EFX FACTA BEACON 5.0  (656)

This site says (625)

Better update this site .. I just paid down my credit card balance down to a balance of $80.00 yesterday... WOOHOO...

I am expecting a big score change..

[MidnightVoice]

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bevy1234 wrote:

Better update this site .. I just paid down my credit card balance down to a balance of $80.00 yesterday... WOOHOO...

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The site can't make the CRA update faster 

[Anonymous]

HI,

It is Wed the 16th and I have yet to receive any updates.  It's been 30 days since any change.  In addition, I purchased another score (Experian) thinking there was some problem as well as used my free 1x update during this period.  Is there anything myfico plans on doing and how do I know my subscription is currently working when there has not been an update?