Scorewatch not alerting me : (

[JGWantsAHouse]

I checked my EQ report through a free subscription that I have with them to find that a very recent collection was deleted as a result of a DV.  I was hoping to get an alert for a score increase but according to Scorewatch my score hasn't changed in almost 2 months???  I have my score alert set to the same as my current score... I don't get it.

[Barry]

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@JGWantsAHouse wrote:

I checked my EQ report through a free subscription that I have with them to find that a very recent collection was deleted as a result of a DV.  I was hoping to get an alert for a score increase but according to Scorewatch my score hasn't changed in almost 2 months???  I have my score alert set to the same as my current score... I don't get it.

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Hi JGWantsAHouse,

It's not necessary to post about the same issue multiple times.  It's kind of like pushing the elevator button repeatedly. 

Just so you know, the removal of a negative item doesn't automatically result in a score increase, as many here will (sadly) tell you.  However, if it was a recent collection, the chances are good that its removal will bump your score up a bit.  Also keep in mind that a score change alert can take up to 10 days following the change, so you may just not have received it yet. 

Having said all that, I hope you get an alert soon showing a score increase!

-Barry

[JGWantsAHouse]

Sorry about that, I thought that starting my own thread may get some sort of advice.  I've spent all day waiting for an alert and I was hoping someone could explain if I was doing something wrong.  I received a notice a day or so ago that my score has not changed but I also checked my report yesterday and the collection was deleted (although I'm not sure exactly what date it was deleted).

So you believe it may be another 10 days?

[Barry]

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@JGWantsAHouse wrote:

Sorry about that, I thought that starting my own thread may get some sort of advice.  I've spent all day waiting for an alert and I was hoping someone could explain if I was doing something wrong.  I received a notice a day or so ago that my score has not changed but I also checked my report yesterday and the collection was deleted (although I'm not sure exactly what date it was deleted).

So you believe it may be another 10 days?

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Instead of keeping you waiting, we've added a report to your Score Watch account that you can pull now to see your current score.  Hope it's good news.

-Barry

[JGWantsAHouse]

OMG! Thank you so much! My score went up 41pts!!!!!!!!!!!!!!  I 'm doing my happy dance and I just wish I could kiss everyone who has helped me so far including you Barry.

[bearsfan34]

I also didn't get an alert for a recent inquiry on my Equifax report?? And the inquiry was April 2. So it has had plenty of time. I see that a lot of people are not getting alerts. Is this going to be a recurring issue? I don't see why we should all be paying 15 dollars a month for nothing!

[Barry]

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@bearsfan34 wrote:

I also didn't get an alert for a recent inquiry on my Equifax report?? And the inquiry was April 2. So it has had plenty of time. I see that a lot of people are not getting alerts. Is this going to be a recurring issue? I don't see why we should all be paying 15 dollars a month for nothing!

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Sorry for the late reply, bearsfan34.  It looks like you should have been alerted to that inquiry but were not.  I've reported it to our tech team and have added a couple of free reports to your subscription: one to pull now so you can let me know if there are any other changes you haven't been alerted to, and one to pull at a later date of your choosing. Let me know if you find anything further that we need to investigate.

-Barry

[bearsfan34]

Thank you Barry. I just recently got an e-mail the 6th informing me of no changes. But with the new pull I discovered it didn't alert me of my score change and another inquiry from May 2. Do you know if they resolved the issue? Thank you for being so helpful.

[Barry]

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@bearsfan34 wrote:
Thank you Barry. I just recently got an e-mail the 6th informing me of no changes. But with the new pull I discovered it didn't alert me of my score change and another inquiry from May 2. Do you know if they resolved the issue? Thank you for being so helpful.

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I doubt they've resolved the issue this quickly, but they are looking into it along with other such issues.  No ETA I'm afraid. 

[Anonymous]

I was expecting an alert this week because I paid off two cards.  No alert but I went ahead and paid for a new report any way. +14 FICO points.  Then I get an email stating no alerts this week. Annoying!