cancel
Showing results for 
Search instead for 
Did you mean: 

TU Alert for Bankcard Account?

tag
Marcos8
Established Contributor

TU Alert for Bankcard Account?

Just received my first TU alert after over a month of only EQ updates. It says there was an increase of my Bankcard Account (no account name other than that) which resulted in a score decrease. What is this?

 

Edit: I think this is some function/alert that is a total calculation of total balances across all cards but not totally sure

Message 1 of 9
8 REPLIES 8
JLK93
Established Contributor

Re: TU Alert for Bankcard Account?


@Marcos8 wrote:

Just received my first TU alert after over a month of only EQ updates. It says there was an increase of my Bankcard Account (no account name other than that) which resulted in a score decrease. What is this?

 

Edit: I think this is some function/alert that is a total calculation of total balances across all cards but not totally sure


Yes, it is for the total balances on your bankcards. I got the same alert.

Message 2 of 9
BluePoodle
Valued Contributor

Re: TU Alert for Bankcard Account?

I received it too. Looked like I had a fraud account reporting. I was going to buy a report but I logged in on CK and the total of my cc balances reporting was the same amount for the tu alert. So basically they sent me a total of all my reporting statements...thanks MyFico!

CapOne $7500 | Discover $8500 | Amex ED $25K | Barclay SM $5700 | Chase Disney $500 | Chase Slate $5K | Target $3K | Hilton Amex $2K
Gardening Since 4/3/2017
Message 3 of 9
Anonymous
Not applicable

Re: TU Alert for Bankcard Account?


@oilcan12 wrote:

@Marcos8 wrote:

Just received my first TU alert after over a month of only EQ updates. It says there was an increase of my Bankcard Account (no account name other than that) which resulted in a score decrease. What is this?

 

Edit: I think this is some function/alert that is a total calculation of total balances across all cards but not totally sure


Yes, it is for the total balances on your bankcards. I got the same alert.


Correct. The product and engineering team have been working hard to enable balance change alerts for TU and it is finally arrived! Cat Happy TU delivers balance alerts differently than EXP and EFX. TU alerts are based on balance changes to a consumer's account at an AGGREGATE level. So the total you see is the current total of the balance across all accounts. The team is also working on an enhancement to help calculate the balance change difference for the alert as well, but that will be sometime before the end of the year before that is delivered. Cat Happy

Message 4 of 9
heyarrnold
Valued Contributor

Re: TU Alert for Bankcard Account?


@Anonymous wrote:

@oilcan12 wrote:

@Marcos8 wrote:

Just received my first TU alert after over a month of only EQ updates. It says there was an increase of my Bankcard Account (no account name other than that) which resulted in a score decrease. What is this?

 

Edit: I think this is some function/alert that is a total calculation of total balances across all cards but not totally sure


Yes, it is for the total balances on your bankcards. I got the same alert.


Correct. The product and engineering team have been working hard to enable balance change alerts for TU and it is finally arrived! Cat Happy TU delivers balance alerts differently than EXP and EFX. TU alerts are based on balance changes to a consumer's account at an AGGREGATE level. So the total you see is the current total of the balance across all accounts. The team is also working on an enhancement to help calculate the balance change difference for the alert as well, but that will be sometime before the end of the year before that is delivered. Cat Happy


Hi Karin. 

 

Because this is a feature not pushed by the monitoring model that TU uses for their services, like EX and EQ, how has the engineering team implemented this? By that I mean is this a weekly update, or have they added the functionality to update the aggregate amount owed as it changes each time a card reports a difference? 

Message 5 of 9
Anonymous
Not applicable

Re: TU Alert for Bankcard Account?


@heyarrnold wrote:

@Anonymous wrote:

@oilcan12 wrote:

@Marcos8 wrote:

Just received my first TU alert after over a month of only EQ updates. It says there was an increase of my Bankcard Account (no account name other than that) which resulted in a score decrease. What is this?

 

Edit: I think this is some function/alert that is a total calculation of total balances across all cards but not totally sure


Yes, it is for the total balances on your bankcards. I got the same alert.


Correct. The product and engineering team have been working hard to enable balance change alerts for TU and it is finally arrived! Cat Happy TU delivers balance alerts differently than EXP and EFX. TU alerts are based on balance changes to a consumer's account at an AGGREGATE level. So the total you see is the current total of the balance across all accounts. The team is also working on an enhancement to help calculate the balance change difference for the alert as well, but that will be sometime before the end of the year before that is delivered. Cat Happy


Hi Karin. 

 

Because this is a feature not pushed by the monitoring model that TU uses for their services, like EX and EQ, how has the engineering team implemented this? By that I mean is this a weekly update, or have they added the functionality to update the aggregate amount owed as it changes each time a card reports a difference? 


---

 

Actually, the product team has added this feature from the TU monitoring model, like EX and EQ. Of couse, in doing so, TU has their own unique ways of providing this service. Kelsey is in the process of updating the FAQs (if she hasn't already) to help explain this further.

 

However with regard to your specific question, the TU Balance alert is monitored daily - however, we know that most merchants only report monthly. It alerts, as some of you have alread noticed, notify based on changes to the balance as aggregated across all of your accounts.

 

For example:

Say you have 5 credit cards, with a balance totalling $10,000

The balance change decreases on one of those cards by $,1000. 

The new balance is now $9,000 and you would receive an alert notifying you that your balance is now $9,000.

 

TU just doesn't report at the account specific level for their monitoring service which is why you see the alert represented as an aggregated total.  

 

I hope this helps explain things.Cat Happy

K

 

Message 6 of 9
heyarrnold
Valued Contributor

Re: TU Alert for Bankcard Account?


@Anonymous wrote:

@heyarrnold wrote:

@Anonymous wrote:

@oilcan12 wrote:

@Marcos8 wrote:

Just received my first TU alert after over a month of only EQ updates. It says there was an increase of my Bankcard Account (no account name other than that) which resulted in a score decrease. What is this?

 

Edit: I think this is some function/alert that is a total calculation of total balances across all cards but not totally sure


Yes, it is for the total balances on your bankcards. I got the same alert.


Correct. The product and engineering team have been working hard to enable balance change alerts for TU and it is finally arrived! Cat Happy TU delivers balance alerts differently than EXP and EFX. TU alerts are based on balance changes to a consumer's account at an AGGREGATE level. So the total you see is the current total of the balance across all accounts. The team is also working on an enhancement to help calculate the balance change difference for the alert as well, but that will be sometime before the end of the year before that is delivered. Cat Happy


Hi Karin. 

 

Because this is a feature not pushed by the monitoring model that TU uses for their services, like EX and EQ, how has the engineering team implemented this? By that I mean is this a weekly update, or have they added the functionality to update the aggregate amount owed as it changes each time a card reports a difference? 


---

 

Actually, the product team has added this feature from the TU monitoring model, like EX and EQ. Of couse, in doing so, TU has their own unique ways of providing this service. Kelsey is in the process of updating the FAQs (if she hasn't already) to help explain this further.

 

However with regard to your specific question, the TU Balance alert is monitored daily - however, we know that most merchants only report monthly. It alerts, as some of you have alread noticed, notify based on changes to the balance as aggregated across all of your accounts.

 

For example:

Say you have 5 credit cards, with a balance totalling $10,000

The balance change decreases on one of those cards by $,1000. 

The new balance is now $9,000 and you would receive an alert notifying you that your balance is now $9,000.

 

TU just doesn't report at the account specific level for their monitoring service which is why you see the alert represented as an aggregated total.  

 

I hope this helps explain things.Cat Happy

K

 


Perfect. Thank you. Understood Smiley Happy

Message 7 of 9
baygirl
Valued Member

Re: TU Alert for Bankcard Account?

 


@Anonymous wrote:

@heyarrnold wrote:

@Anonymous wrote:

@oilcan12 wrote:

@Marcos8 wrote:

Just received my first TU alert after over a month of only EQ updates. It says there was an increase of my Bankcard Account (no account name other than that) which resulted in a score decrease. What is this?

 

Edit: I think this is some function/alert that is a total calculation of total balances across all cards but not totally sure


Yes, it is for the total balances on your bankcards. I got the same alert.


Correct. The product and engineering team have been working hard to enable balance change alerts for TU and it is finally arrived! Cat Happy TU delivers balance alerts differently than EXP and EFX. TU alerts are based on balance changes to a consumer's account at an AGGREGATE level. So the total you see is the current total of the balance across all accounts. The team is also working on an enhancement to help calculate the balance change difference for the alert as well, but that will be sometime before the end of the year before that is delivered. Cat Happy


Hi Karin. 

 

Because this is a feature not pushed by the monitoring model that TU uses for their services, like EX and EQ, how has the engineering team implemented this? By that I mean is this a weekly update, or have they added the functionality to update the aggregate amount owed as it changes each time a card reports a difference? 


---

 

Actually, the product team has added this feature from the TU monitoring model, like EX and EQ. Of couse, in doing so, TU has their own unique ways of providing this service. Kelsey is in the process of updating the FAQs (if she hasn't already) to help explain this further.

 

However with regard to your specific question, the TU Balance alert is monitored daily - however, we know that most merchants only report monthly. It alerts, as some of you have alread noticed, notify based on changes to the balance as aggregated across all of your accounts.

 

For example:

Say you have 5 credit cards, with a balance totalling $10,000

The balance change decreases on one of those cards by $,1000. 

The new balance is now $9,000 and you would receive an alert notifying you that your balance is now $9,000.

 

TU just doesn't report at the account specific level for their monitoring service which is why you see the alert represented as an aggregated total.  

 

I hope this helps explain things.Cat Happy

K

 


 

Hi Karin,

 

So glad to see this discussion.  Today is the first time I have seen the aggregate "All Bankcard" My Fico Alert fom TU and it freaked me right out!!.  This is NOT helpful

in the sense that it is impoossible to determine what is included in an aggregate balance; how would you know if something fraudulent is being reported.  I called TU before seeing this thread and they walked through my balances (I was expecting to find a fraudulent card) but after much time wasted i find that this "aggregate balance" includes my January balance on my highest usage card which should be reporting a zero balance in February.  Argh...

 

 

I think aggregate balance reporting is dumb and not at all useful......just saying....... Smiley Wink

 




Starting Score: 571 June 2013
Current Score: Equifax 747 | TU 754 | Experian 766 | AAoA 25 years | updated March 16, 2015
Goal Score: 760 | Gardening since July 2014



Take the myFICO Fitness Challenge
Message 8 of 9
shoo
Frequent Contributor

Re: TU Alert for Bankcard Account?

Interestingly, every single time my "balance on all bankcard accounts" has RISEN, my score has risen subtantially; however, when it has DECREASED, my score also decreases significantly. I'm pretty sure if I'm paying down balances, my score should go up though, right? Could this be glitchy?

$4200$1000$2650$53,000$6500$2500$12,500$7000$7000$34,700$12,100$10,000
EX - 790 | TU - 782 | EQ - ?
--- In the garden since April 2019 ---
Message 9 of 9
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.