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myFICO App Issues - Android

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Zoostation1
Valued Contributor

myFICO App Issues - Android

When looking at FICO9 scores in the chart on the app it shows the correct scores up top, but the graph below showing history (and table display also) show the FICO9 Bankcard scores instead of FICO9 classic.  This has been happening since I signed up for the monthy 3B reports a few months ago.  Any chance we'll get this fixed in the near future?  FWIW it's been correct on website via my desktop PC.

Rebuild Started Nov 2021
June 2022 FICO 8:
June 2022 FICO 9:
June 2025 FICO 8:
June 2025 FICO 9:
Message 1 of 5
4 REPLIES 4
GZG
Senior Contributor

Re: myFICO App Issues - Android


@Zoostation1 wrote:

When looking at FICO9 scores in the chart on the app it shows the correct scores up top, but the graph below showing history (and table display also) show the FICO9 Bankcard scores instead of FICO9 classic.  This has been happening since I signed up for the monthy 3B reports a few months ago.  Any chance we'll get this fixed in the near future?  FWIW it's been correct on website via my desktop PC.


just tried it and found the same issue as well

 

and as a point of feedback, the score history table is way more informative than the score history graph.

 

I wish I had the option to make the Score History Table the default view instead of the graph, below the scores.

Starting FICO 8:
Current FICO 8:



3/6, 3/12, 7/24 new accounts
Message 2 of 5
UncleB
Credit Mentor

Re: myFICO App Issues - Android


@Zoostation1 wrote:

When looking at FICO9 scores in the chart on the app it shows the correct scores up top, but the graph below showing history (and table display also) show the FICO9 Bankcard scores instead of FICO9 classic.  This has been happening since I signed up for the monthy 3B reports a few months ago.  Any chance we'll get this fixed in the near future?  FWIW it's been correct on website via my desktop PC.


Probably not unless they're made aware of the issue. 

 

FICO employees don't typically monitor posts on the forums, but you can give them a call.  They can be reached at 1-800-319-4433 (Mon - Fri 6am to 6pm Pacific Time, Sat 7am to 4pm Pacific Time).

Message 3 of 5
Elizabeth_FICO
myFICO Employee

Re: myFICO App Issues - Android


FICO employees don't typically monitor posts on the forums


I do Smiley Happy

Message 4 of 5
UncleB
Credit Mentor

Re: myFICO App Issues - Android


@Elizabeth_FICO wrote:

FICO employees don't typically monitor posts on the forums


I do Smiley Happy


Ah, good to see you, @Elizabeth_FICO

 

It's been a minute! Smiley Wink

Message 5 of 5
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