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myFICO??? What is this???

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Anonymous
Not applicable

myFICO??? What is this???

Charged me twice for all three scores...claimed card was declined twice...yet was clearly debited from my account twice...and never gave me scores?  Whats going on????
Message 1 of 4
3 REPLIES 3
SmartCookie
Valued Contributor

Re: myFICO??? What is this???

Call customer service.  There were some site problems the other day, that could be the case... you'd have gotten an error message.  You specifically got a 'payment declined' message... not an error or one saying you had no reports/scores?
EQ 787 EX 781 TU 737 11/17/07 *** I am not an attorney. If I was, I might not clip coupons. If you want legal advice, consult an attorney. If you want my personal opinion, feel free to consider my posts***
Message 2 of 4
Anonymous
Not applicable

Re: myFICO??? What is this???

Yes...got the same msg twice.  Card declined.  then went to Bank web site to see ehat was going on and it should two debits from myfico for same amount.  WIll call CS.
Message 3 of 4
haulingthescoreup
Moderator Emerita

Re: myFICO??? What is this???

I have to say, I think they've got a good CS department here. They've always worked with me, and I couple of times I wound up with a free score pull, when I was asking about something completely different.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 4 of 4
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