I WOULD remove myself as AU, but possibly only the card holder can do this? I too, am with DM and was advised to pull my reports quarterly. Thank G-D I listened because I did find an error, which has been rectified. It's my understanding, through my counselor, that your account should show NO lates as long as the payments are paid to the DM. I used ClearPoint Financial, member of BBB, recommended by BofA. If you have made those payments ontime, call the DM & get this straightened out asap.
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