Valued Member
Posts: 43
Registered: ‎10-15-2007

American Express Help

I applied for an Amex Delta miles via their website.  It said if approved I would receive my card in 7-10 days.  This was over a month ago.  I go to the website and check my application status and it says no matching records for social security number entered.  I checked on my credit report (EX) and they did 2 soft pulls on my credit the day I applied (no hard inquiries) and as of today never received a letter regarding denial.  Has this happened to anyone else?  Could they have just looked at my credit and deemed me not worthy???  Should I apply again??  Current (EX) score is 610, all baddies over 1 year ago. Any suggestions??
Moderator Emeritus
Posts: 5,436
Registered: ‎03-10-2007

Re: American Express Help

Call them
Regular Contributor
Posts: 176
Registered: ‎10-23-2007

Re: American Express Help

Personally, I'd be afraid someone stole it out of my mailbox.  I would definitely call them.
Frequent Contributor
Posts: 741
Registered: ‎11-05-2007

Re: American Express Help

To confirm, calling them is the only way to know.  If you want to talk to a live person specifically in Apply By Phone Dept the number is 877-621-2639.
Time is credit's best can heal any wound.

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