Re: Capital One CLI or APR request?

AndySoCal · ‎08-10-2012

I would presume it owuld be Discover more if another Disocver card is better suited ask the CSR if you can apply for that card instead.

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jsucool76 · ‎08-10-2012

@ssghandless wrote:
Do you have the phone number or email via PM for the Executive Office so I could try it? I got the same response as the last user...

PM'd to you.

Anonymous · ‎08-14-2012

Well, here's an update ...

I called HouseHold Bank (I think they are now HSBC, which was just bought by Captial One).

They did a quick review, I suppose it includes a soft pull, and came back with.... drum roll.... a $200 CLI and removed the annual fee! Wowee.

Called Capital One (thanks to jsucool76 for exec ph#)... can't do a product change, but they waived fee and put in request for a large CLI plus adding a rewards program. They will get back to me in a couple of days with results.

I am curious to hear what they come back with, but I think that I will reply to that Discover offer and then close both these accounts.

jsucool76 · ‎08-14-2012

The executive office seems very helpful. When I had my issue with them the woman literally pulled up my account and told me everything I needed to know in maybe 2 minutes. When I speak with a regular CSR there is like a 5-10 minute wait between me giving them my information and them actually being able to even begin to address my problem. Only time that was different was when I called the transaction department when my card got declined. No automated machine, just an immediate answer.

Best of luck, I'm sure they'll come through for you. Keep us updated!!

Capital One CLI or APR request?

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