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@longtime_lurker wrote:
@jsucool76 wrote:
New Update:
Statement had 54,326 points on it....it's now a week later, points are not in my citi thankyou account, balance has been paid in full.
Chatted with citi online, can't explain it, was told to call the thankyou center.
Called the thankyou center, guy can't explain why, transfers me to standard customer service
on the phone with customer service, who can't explain it, I'm now on hold while she searches for my missing points.
#ILikeChaseBetter
#I'mAComplainer
#GImmeMorePointsI just got kicked out of the online app for 40k TYP repeatedly
I guess I have to call 1800321CITI tomorrow morning and do it over the phone :c
Went 100% smooth here. I think they're on to people.
@Anonymous wrote:Went 100% smooth here. I think they're on to people.
THEY DIDN'T CATCH ON TO THE OL' CLEAR CACHE AND TRY AND TRICK ...it's funny because I'm signed into my Citi account but it worked
@longtime_lurker wrote:
@jsucool76 wrote:
@longtime_lurker wrote:
@jsucool76 wrote:
New Update:
Statement had 54,326 points on it....it's now a week later, points are not in my citi thankyou account, balance has been paid in full.
Chatted with citi online, can't explain it, was told to call the thankyou center.
Called the thankyou center, guy can't explain why, transfers me to standard customer service
on the phone with customer service, who can't explain it, I'm now on hold while she searches for my missing points.
#ILikeChaseBetter
#I'mAComplainer
#GImmeMorePointsI just got kicked out of the online app for 40k TYP repeatedly
I guess I have to call 1800321CITI tomorrow morning and do it over the phone :c
It's 24 hours to apply by phone. I had to do citigold over the phone cause their website is whack. Also, if you mean thankyou premier I hope you mean the 50k offer.
Also, I was told 1-2 billing cycles for points to post? Really? What is this, the dark ages?
Oh, it is? The first rep gave me the citigold number, and that was closed. He told me "they don't open Citigold here, only at the citigold number".
I meant thank you points for banking. I don't need the Premier...yet.
And that's SPECIAL...special ed
1-888-248-4728
I called the regular customer service number and told them I wanted citigold and they connected me to a "private banker". The above number is the one listed on the page to apply for the citigold account.
@longtime_lurker wrote:
@Anonymous wrote:Went 100% smooth here. I think they're on to people.
THEY DIDN'T CATCH ON TO THE OL' CLEAR CACHE AND TRY AND TRICK ...it's funny because I'm signed into my Citi account but it worked
oh, I guess it worked. Pretty soon you'll have the cool citigold online account. To me it might be worth the $30 just for the banner to be gold.
@jsucool76 wrote:
oh, I guess it worked. Pretty soon you'll have the cool citigold online account. To me it might be worth the $30 just for the banner to be gold.
I figured if that worked to get AMEX to let me get sign up offers, it might work for Citi. And it did, lol.
And that's pretty darn snazzy...I'm hoping I keep Citigold benefits when I downgrade to basic, like multiple reports online say happens.
@longtime_lurker wrote:
@jsucool76 wrote:
oh, I guess it worked. Pretty soon you'll have the cool citigold online account. To me it might be worth the $30 just for the banner to be gold.
I figured if that worked to get AMEX to let me get sign up offers, it might work for Citi. And it did, lol.
And that's pretty darn snazzy...I'm hoping I keep Citigold benefits when I downgrade to basic, like multiple reports online say happens.
Same
@Jayb5635 wrote:
When we downgrade, are we just gonna send a secure message online ??? I could've sworn that's what some blogger said worked for him to retain the Citigold benefits
Which.
{Mod cut. That link is not allowed to be posted}
That's the link. The author said he initiated a chat session online and requested to downgrade the account