Re: Requested CLI on Chase Amazon card and...

Anonymous · ‎01-07-2013

I was reassured SEVERAL times that it would only be a soft pull to check my eligibility for a CLI. I approved and let her continue with the request. I was declined (due to too many recent open accounts) but what's worse is she issued a HARD pull!

Sorry, just here to vent...

Speaking with a senior specialist now. We'll see what happens.

Anonymous · ‎01-07-2013

After talking with a senior analyst, he put the case in review and told me a manager is going to listen to the recording of my phone conversation where the representative told me multiple times it would be a soft pull. Once he confirms, they can apparently have the inquiry wiped off my report. Pretty cool. Hope all goes according to plan

jsickz32 · ‎01-07-2013

Good luck!

Amex BCE (2500) / Amex SPG (4000) / Amex GoldPR / Merrill+ Visa siggy (5000) / BofA Amex (6000) / Bofa cash rewards (5000) / BofA Privileges Cash Rewards (5000) / Citi Forward (4400) / Citi DP (2000) / Chase Freedom (4000) / Chase CSP (5000) / Chase Hyatt (5000) / Discover IT (1700) / FNBO AMEX (3600) / NFCU cashRewards Visa signature (15000) / NFCU Flagship Visa signature (12500) / NFCU Navcheck (5000) / Nordstrom (500) / MetroCU Visa Elite (5000) / Walmart (4500) / Kays Jewerels (6600) / Kohls (300) / Macys Platinum (2500) / DCU platinum Visa (17500) / Citizens bank cash back (1100) / Bill Me Later (1631) / PayPal Smart connect (2200) / BestBuy store card (2000)

ceemee2203 · ‎01-07-2013

Oh Chase has lied to me twice about the hard pull stuff (BofA too). I've decided unless I know it's a soft pull (like with AMEX) I won't be asking for a CLI.

Current Cards: AMEX Everyday ($15k), AMEX BCE ($20k), Amex Platinum, Arrival ($11.5k), Merrill+ ($7.5k), Freedom ($5k), Double Cash ($6.5k)

2/16 - 864 Fico EQ (CITI); 818 Fico Ex (AMEX)

Anonymous · ‎01-07-2013

It sucks doesn't it? Nothing grinds my gears worse than a rep giving false information, ESPECIALLY when it comes to my credit.

I hope you were able to have them resolve it.

Epcot · ‎01-07-2013

Hope it works out for you. It is sad, but most of the front line CSR aren't that well informed. This happens too often.

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 849 EX 835 TU 841

jsucool76 · ‎01-07-2013

Thats why i would always recommend that you ask here first. Could've told you it would've been a HP.

Good luck!

Anonymous · ‎01-07-2013

@jsucool76 wrote:
Thats why i would always recommend that you ask here first. Could've told you it would've been a HP.

Good luck!

Noted

Requested CLI on Chase Amazon card and...

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Requested CLI on Chase Amazon card and...