Countrywide sucks. I know. Tried to get a refi on our heloc 3 weeks ago- they are our original lien holder and (used to be) original 2nd/heloc owner. Never really had a problem with them until tried to refinance the heloc. Heloc was only in DH name- wanted my name on it and change the variable- which keeps going up!!!! to fixed.
Guess what!! Totally denied me!! Unbelievable- as I have so much better scores than when we originally took out lone. Told me cuz I had one collection couldn't do it.
Suggestion- go to local credit union and try to get pre approved. Should help- also will get a MUCH better fixed rate. That's what we did.
Caveat beware- same thing w/ appraisal happened to us. House appraise two years ago conservatively at 158K- got online appraisal (which is what most of them now unless it is a new build) for only between 140K to 149K.
Why you ask? Because home prices soared so high the past couple of years that house prices and values became inflated. Now that the real estate bubble has burst, because of all the foreclosures of people who were given 100 to 120 percent financing, or people who should never have been given financing- mortgage cos. are folding and heading for BK.
Countrywide is in serious trouble right now- saw something about it on internet.
Perservere- you have approx 3 weeks to get as many approvals and pre determinations as you can- go w/ local credit union!
I am sooooooooooooo glad Countrywide denied us!
One more thing- unless you are buying a home and intend to be in it only for 2 to 3 years or are going to flip it- never ever get a variable again. I was so peeved when they talked my DH into variable- I KNEW IT