07-30-2012 05:46 AM
I received an alert for a balance increase. I login to view the alert and under changes to your credit report, it shows the same card 2 times. Anyone know why?
This isn't the first time for this either.
08-02-2012 12:57 PM
The reason you received two alerts for the same account is because two types of alerts were triggered: one alert for a balance amount increase, the second alert was for a balance percentage increase. If you examine the descriptions carefully, you'll see the two different types of alerts. To change your alert settings/thresholds, please logon at www.myFICO.com , scroll down and click on the Score Watch link; then click on the "Settings" tab.