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AMEX CLI weird denial reason

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Mdowning30
Established Contributor

AMEX CLI weird denial reason

Along the lines of "Participating in a debt relief, or credit counseling services, etc." But it is completely invalid, im not in any type of those programs or behind on any loans. So i talked to a few people from Amex and they said they cant do anything about it coming straight from Experian report. I had to call Experian and they said they didnt know why that showed up then the rep told me it looked like it's possible i have a double profile and thats popping up, so they made a note about and hopefully taking care of it.

Chase Freedom Unlimited : $2000 | Discover It Chrome : $2700 | AmEx CS Investor : $6000 | Chase Sapphire Preferred : $2000 | Chase Amazon Prime : $600 | AmEx Hilton Surpass : $1000 | AmEx Business Plus : $2000 | AmEx Platinum CS : POT $2800 | Tower Federal CU : $15,000 | Lowes Commercial Account : $1,000 | WF Bilt Mastercard : $4,000 | Shell Fleet Plus : $1,000 | Truist Future Card : $6000 | USBank Smartly Card : $500 |
Starting Score: 512
Current Score: 700
Goal Score: 700+

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Message 1 of 7
6 REPLIES 6
kickhard88
Regular Contributor

Re: AMEX CLI weird denial reason

had the same thing happen to me about 4 months ago i made a post about it tried three months later got a 3x increase everything seems fine now. 

 

 

Re: Amex cli denial - myFICO® Forums - 6635810

 

 

 

Message 2 of 7
Mdowning30
Established Contributor

Re: AMEX CLI weird denial reason

I read that post too, and i also read since its not "credit related", i believe i can try again in 30 days instead of 91 days correct me if im wrong.

Chase Freedom Unlimited : $2000 | Discover It Chrome : $2700 | AmEx CS Investor : $6000 | Chase Sapphire Preferred : $2000 | Chase Amazon Prime : $600 | AmEx Hilton Surpass : $1000 | AmEx Business Plus : $2000 | AmEx Platinum CS : POT $2800 | Tower Federal CU : $15,000 | Lowes Commercial Account : $1,000 | WF Bilt Mastercard : $4,000 | Shell Fleet Plus : $1,000 | Truist Future Card : $6000 | USBank Smartly Card : $500 |
Starting Score: 512
Current Score: 700
Goal Score: 700+

Take the myFICO Fitness Challenge
Message 3 of 7
kickhard88
Regular Contributor

Re: AMEX CLI weird denial reason

for me the link to request just kept saying we' re sorry blah blah and just then when it was getting closer to 91 days i got the auto increase than i requested 2 weeks later and got another increase, but if the link works for you try it

Message 4 of 7
jojo79
Regular Contributor

Re: AMEX CLI weird denial reason


@Mdowning30 wrote:

Along the lines of "Participating in a debt relief, or credit counseling services, etc." But it is completely invalid, im not in any type of those programs or behind on any loans. So i talked to a few people from Amex and they said they cant do anything about it coming straight from Experian report. I had to call Experian and they said they didnt know why that showed up then the rep told me it looked like it's possible i have a double profile and thats popping up, so they made a note about and hopefully taking care of it.


Do you happen to have student loans that that got enrolled into a payment freeze or something similar (or a co-signer for one)? I had a similar reason a few years ago. I am a cosigner on a student loan and the student had signed up for deferrments for several months. That enrollment prevented me from CLI's for a few months, even with otherwise perfect payment history on the loan, and all my own accounts.

Message 5 of 7
Mdowning30
Established Contributor

Re: AMEX CLI weird denial reason

No i have ZERO student loans, no credit repair services or debt consolidating programs.

Chase Freedom Unlimited : $2000 | Discover It Chrome : $2700 | AmEx CS Investor : $6000 | Chase Sapphire Preferred : $2000 | Chase Amazon Prime : $600 | AmEx Hilton Surpass : $1000 | AmEx Business Plus : $2000 | AmEx Platinum CS : POT $2800 | Tower Federal CU : $15,000 | Lowes Commercial Account : $1,000 | WF Bilt Mastercard : $4,000 | Shell Fleet Plus : $1,000 | Truist Future Card : $6000 | USBank Smartly Card : $500 |
Starting Score: 512
Current Score: 700
Goal Score: 700+

Take the myFICO Fitness Challenge
Message 6 of 7
jojo79
Regular Contributor

Re: AMEX CLI weird denial reason


@Mdowning30 wrote:

No i have ZERO student loans, no credit repair services or debt consolidating programs.


Ah, that is strange then. I would suggest pulling all your reports from the annualcreditreport site (you can get them weekly for now) and check if there are any strange remarks on any of the accounts, and then try again in 30 days see if it works. Good luck.

Message 7 of 7
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