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This is the link to my previous post.
I actually just realized that I was offered the Oasis card. Have all of the paperwork for it, but was NEVER sent the application. I contacted the CO department who said it was supposed sent. Then I got transferred to new accounts who have no idea what I am talking about.
Literally spent 7 hours on the phone trying to get my Oasis card application.
Has anyone else experienced this before? What else should I do or who can I contact?
I dont know about others. I was promised 2 Optima Card applications for 2 accounts that I paid in full. I received the applications on time as promised and applied for 1 card and received it in 10 days. Good luck with your application and Optima Card.
Contact the Global Collection Department. If that doesn't work, contact the Executive Office.