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AmEx Oasis Application Never Sent

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TDH0820
Established Member

AmEx Oasis Application Never Sent

This is the link to my previous post. 

 

https://ficoforums.myfico.com/t5/Credit-Card-Applications/AMEX-Platinum-Sent-for-Reconsideration-amp...

 

I actually just realized that I was offered the Oasis card. Have all of the paperwork for it, but was NEVER sent the application. I contacted the CO department who said it was supposed sent. Then I got transferred to new accounts who have no idea what I am talking about. 

 

Literally spent 7 hours on the phone trying to get my Oasis card application. 

 

Has anyone else experienced this before? What else should I do or who can I contact? 

Message 1 of 3
2 REPLIES 2
Red1Blue
Super Contributor

Re: AmEx Oasis Application Never Sent

I dont know about others. I was promised 2 Optima Card applications for 2 accounts that I paid in full. I received the applications on time as promised and applied for 1 card and received it in 10 days. Good luck with your application and Optima Card.

Message 2 of 3
sjt
Senior Contributor

Re: AmEx Oasis Application Never Sent

Contact the Global Collection Department. If that doesn't work, contact the Executive Office.

American Express: Platinum Charge, Business Platinum, Business Gold, Delta Business Reserve, Business Cash, Business Plus
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