AmEx "Sorry, your application cannot be accessed. Please try again later."

[Anonymous]

clicked the CLI button on Amex website. quickly got an email saying they made a decision, but everytime i enter the info they ask, i get the below messaging. any ideas on why this is happening or how else i can check?

"Sorry, your application cannot be accessed. Please try again later."

[Anonymous]

Interesting.. what was their decision?

[MrCreditInternational]

I have the same problem, which is really annoying.

Either call or wait for the mail. I'd call since they give you more info that way

[blindambition]

I'd try calling. The site has a lot of hang ups with recent updates. Very annoying!! 😒

[Anonymous]

You can try the check status link too - maybe you'll see something there.

https://online.americanexpress.com/eaol/statusCheckAction.do

[M_Smart007]

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@blindambition wrote:

I'd try calling. The site has a lot of hang ups with recent updates. Very annoying!! 😒

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+1

[FinStar]

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@Anonymous wrote:

clicked the CLI button on Amex website. quickly got an email saying they made a decision, but everytime i enter the info they ask, i get the below messaging. any ideas on why this is happening or how else i can check?

"Sorry, your application cannot be accessed. Please try again later."

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Another thing to consider, if your CL does not appear to have changed, it's likely the request did not go through.

I would contact them to see if they can provide any insight. 

[Meanmchine]

Good luck

[Brian_Earl_Spilner]

I've always got the 7-10 message but I've never received an email or letter about outcome. It also doesn't show when I try to check status. Wonder if that means it never went through and I'm still eligible to request.

[Anonymous]

Did me the same way everytime I asked for a CLI.   I think its a glitch in the system but it ends up being a denial