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AmEx "Sorry, your application cannot be accessed. Please try again later."

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Established Member

AmEx "Sorry, your application cannot be accessed. Please try again later."

clicked the CLI button on Amex website. quickly got an email saying they made a decision, but everytime i enter the info they ask, i get the below messaging. any ideas on why this is happening or how else i can check?

 

"Sorry, your application cannot be accessed. Please try again later."

Message 1 of 10
9 REPLIES 9
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Valued Contributor

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."

Interesting.. what was their decision?





My Cards:






Profile Type: New, Thick, 100% Clean
INQ's: EQ: 0 TU: 1 EX: 3 (last 12 mo.)
Recent Accounts: 4 (last 24 mo.)
Total CL: 28.95k Util. 3% AAoA: 1yr, 8mo.
AoOA: 2 yrs, 8 mo. AoYA: 0 mo. 100% PIF.





myFICO Member since: July 21, 2018 | Joined Community: Aug. 17, 2018 | Starting Scores: EQ: 716 TU: 738 EX: 698
Message 2 of 10
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Frequent Contributor

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."

I have the same problem, which is really annoying.

 

Either call or wait for the mail. I'd call since they give you more info that way

Amex Platinum (NPSL); Amex Gold (NPSL); Amex Green (NPSL); HH Surpass (36.6k); Amex BBP (27k); B&H Payboo (25k); HSBC Premier WMC (14.5k); HSBC Advance (7.5k); Rakuten Visa (5k); Nordstrom Store (4k); Discover It (3k); Apple Card (2.5k); Amex Everyday (1k)
Started collecting cards: Oct/2018
Inquiries: EX (27); TU (31); EQ (17)
Message 3 of 10
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Community Leader
Valued Contributor

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."

I'd try calling. The site has a lot of hang ups with recent updates. Very annoying!! 😒

Message 4 of 10
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Community Leader
Senior Contributor

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."

You can try the check status link too - maybe you'll see something there.

 

https://online.americanexpress.com/eaol/statusCheckAction.do



Rose Gold NPSL | BCP | Delta Gold | Hilton Surpass | Hilton Honors | PenFed PCR | IT Cash | IT Chrome | GHSFCU Visa Plat | Quicksilver | Target | VS | Home Depot | Lowes | Sams MC | Firestone | Overstock | Kohl’s | 2017 Audi A6 Prestige S-Line





TCL $85,100| Agg. Util under 5%
Message 5 of 10
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Epic Contributor

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."


@blindambition wrote:

I'd try calling. The site has a lot of hang ups with recent updates. Very annoying!! 😒


+1

Message 6 of 10
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Moderator Emeritus

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."


@2242home wrote:

clicked the CLI button on Amex website. quickly got an email saying they made a decision, but everytime i enter the info they ask, i get the below messaging. any ideas on why this is happening or how else i can check?

 

"Sorry, your application cannot be accessed. Please try again later."


Another thing to consider, if your CL does not appear to have changed, it's likely the request did not go through.

 

I would contact them to see if they can provide any insight. 

Message 7 of 10
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Super Contributor

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."

Good luck


3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>09/2020 CCT EX 818 TU 826 EQ 840

Color me your color, baby
Color me your car
Color me your color, darling
I know who you are
Come up off your color chart
I know where you're comin' from
Call me (call me) on the line
Call me, call me any, anytime
Call me (call me) my love
You can call me any day or night
Call me

Blondie - Call me ( 1978 )
Message 8 of 10
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Community Leader
Super Contributor

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."

I've always got the 7-10 message but I've never received an email or letter about outcome. It also doesn't show when I try to check status. Wonder if that means it never went through and I'm still eligible to request.







Message 9 of 10
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Regular Contributor

Re: AmEx "Sorry, your application cannot be accessed. Please try again later."

Did me the same way everytime I asked for a CLI.   I think its a glitch in the system but it ends up being a denial

Message 10 of 10
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