Amex CLI; Distraction=Oops! What to do?

[Anonymous]

So while at work last night I realized it had been 180+ days since my last Amex CLI and decided to hit them up and see what happens. Not wanting to log into my account on work computer, I used my phone.

I was only planning to increase my Delta from $12k to $25k as more didn't make sense to me and it allowed me to finally cross over the $100k threshold.

Well, I accidentally typed in 35,000 into the request field. I saw it. I knew thats not what I wanted. But right at that moment I was interrupted and I had to put down my phone before fixing it. I hadn't hit submit yet.

After a brief but mind numbing conversation, I picked my phone up and hit submit without thinking. I immediately knew what I did and wasn't totally surprised when I saw the 7-10 day message pop up. Figured denial and time to reset the clock.

But after a few minutes I said what the heck and submitted another CLI request, this time for the $25k. Instant approval and my account was updated to show it a short while later. I wasn't expecting that to work.

But I then I wake up to an email from Amex stating "We need some more information to finish processing your CLI request" with a link to complete 4506-T online. Also stated I'd be receiving the same info in the mail in 5-10 days.

So is the 4506-T for the accidental $35k request with the 7-10 day message or is it for the approved $25k request? My account is showing $25k CL and there are no alerts or messages. Do I wait it out and see what happens? Do I call them and risk them saying "It was for the 35, not for the 25 but since you reached out, send it anyway".

At no point did I ever get the IV popup where I could back out and put in a lower amount. Numbers given to them have always been accurate so not worried about that, just don't like jumping through hoops.

[coldfusion]

Just ignore it.  You'll get an informational letter informing you of a denial of the original $35K request but that's it.  

[Anonymous]

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@coldfusion wrote:

Just ignore it.  You'll get an informational letter informing you of a denial of the original $35K request but that's it.  

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Thanks. Thats the exact answer I was hoping for! 

[Anonymous]

The IV prompt came from the $35k request and the letter you receive in the mail will be from that one.  Once you took the $25k the $35k one became irrelevant.  You can toss the letter you get in the mail from Amex in a few days.

When I went for a CLI on my $30k Amex I started at $50k, received the IV language, then slowly walked my request amount down until I received an approval at $35k.  I ended up receiving a rubber-banded stack of 20 IV letters from Amex a few days later.   

[Anonymous]

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@Anonymous wrote:

The IV prompt came from the $35k request and the letter you receive in the mail will be from that one.  Once you took the $25k the $35k one became irrelevant.  You can toss the letter you get in the mail from Amex in a few days.

When I went for a CLI on my $30k Amex I started at $50k, received the IV language, then slowly walked my request amount down until I received an approval at $35k.  I ended up receiving a rubber-banded stack of 20 IV letters from Amex a few days later.   

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@Anonymous - I was expecting some sort of IV notification during the request process. Not a 7-10 day (denial) message and then an IV email 6 hours later.

[Anonymous]

Maybe it had to do with the device you were using.

[RickNATL]

I ignored it...most likely for the $35K...