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Amex CLI denial

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SoCalGardener
Valued Contributor

Amex CLI denial

The other day I asked for a CLI on my Everyday card--the one I never use. Last year, I transferred all but $1,000 of its CL to my BCP, since it's the card I use all the time. (I had to leave $1,000 on the Everyday, else I would've left even less.) Anyway, I recently decided to use the Everyday just for the hell of it. Made a couple of $200-ish purchases, paid in full each time, then had the bright idea to request a CLI.

 

DENIED!!

 

The letter came today, and its reason says: "The average of your payments in relation to the balance of your American Express account(s) is too low." Huh?! Smiley Surprised

 

Until the last billing cycle, I'd always paid my BCP in full, as I do the Everyday. So how can the above reason even be possible?!

 

I know, I know, so-called 'reasons' don't have to make any sense, or have any relevance to actual fact, but come on! This is just silly.

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Message 1 of 11
10 REPLIES 10
FinStar
Moderator Emeritus

Re: Amex CLI denial

Maybe American Express received your survey 😂

 

The reason(s) are obviously algorithmic driven. So you may think it's silly, but their AI doesn't think so. You can always try in another 90 days 🤷🏼‍♂️

Message 2 of 11
PNWRambler
Frequent Contributor

Re: Amex CLI denial

I'm not sure, but if I had to guess I'd say they're looking at your history of 'payments to balance' ratio over the last 12 months, not just the last few. How long has it been since you paid off the AmEx Everyday?

Message 3 of 11
dragontears
Senior Contributor

Re: Amex CLI denial


@SoCalGardener wrote:

The other day I asked for a CLI on my Everyday card--the one I never use. Last year, I transferred all but $1,000 of its CL to my BCP, since it's the card I use all the time. (I had to leave $1,000 on the Everyday, else I would've left even less.) Anyway, I recently decided to use the Everyday just for the hell of it. Made a couple of $200-ish purchases, paid in full each time, then had the bright idea to request a CLI.

 

DENIED!!

 

The letter came today, and its reason says: "The average of your payments in relation to the balance of your American Express account(s) is too low." Huh?! Smiley Surprised

 

Until the last billing cycle, I'd always paid my BCP in full, as I do the Everyday. So how can the above reason even be possible?!

 

I know, I know, so-called 'reasons' don't have to make any sense, or have any relevance to actual fact, but come on! This is just silly.


Maybe in Amex speak balance = CL? I.e. not enough usage 

Message 4 of 11
Credit-hoarder
Valued Contributor

Re: Amex CLI denial

Depending on how much exposure you have with AMEX--if they approved it they probably would have just taken some of the CL from your BCP. AMEX (and B of A) are known to do that--it's happened to me before. You should have asked for the increase on the BCP if you really wanted it--then transferred all or some of it over to the ED.

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Message 5 of 11
SoCalGardener
Valued Contributor

Re: Amex CLI denial


@FinStar wrote:

Maybe American Express received your survey 😂

 

The reason(s) are obviously algorithmic driven. So you may think it's silly, but their AI doesn't think so. You can always try in another 90 days 🤷🏼‍♂️


LOL!!  Good one!! Smiley Very Happy

 

Bearing in mind that the 'reason' referred to "account(s)"--plural--so they're not just looking at the card I requested the CLI on--what kind of algorithm would analyze facts this way?:

 

- hasn't used this card in months

- always PIF before that

- uses BCP all the time

- always pays BCP in full, except for the most recent bill

- *grind* *crank* *process*

-- result: DENY IT! and say it's because their payments are too low!!

 

I'm admittedly rusty in all sorts of things, including programming and math, but I don't think I could ever be rusty enough to see how PAYING IN FULL can yield a logical outcome of payments being TOO LOW. Maybe it's that 'new math' I kept hearing about as a kid...

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Message 6 of 11
SoCalGardener
Valued Contributor

Re: Amex CLI denial


@PNWRambler wrote:

I'm not sure, but if I had to guess I'd say they're looking at your history of 'payments to balance' ratio over the last 12 months, not just the last few. How long has it been since you paid off the AmEx Everyday?


Oh...about....almost a year? Or thereabouts. I'd have to check my records to be sure, but definitely some time last year. Regardless, though, since I always paid it in full when I did use it, its 'payments to balance' ratio just shouldn't be an issue--in terms of this denial 'reason' (and I use the term loosely!).

Amazon Prime Store CardAmerican Express Blue Cash Preferred CardAmerican Express Everyday CardBank of America Customized Cash VisaCapitalOne Quicksilver MastercardCapitalOne Quicksilver VisaCapitalOne Walmart Rewards MastercardChevron Texaco CardCiti Double Cash MastercardDiscover More CardJCPenney Gold MastercardOverstock.com CardSportsmans Guide Rewards VisaSynchrony Home Card
Message 7 of 11
SoCalGardener
Valued Contributor

Re: Amex CLI denial


@dragontears wrote:

@SoCalGardener wrote:

The other day I asked for a CLI on my Everyday card--the one I never use. Last year, I transferred all but $1,000 of its CL to my BCP, since it's the card I use all the time. (I had to leave $1,000 on the Everyday, else I would've left even less.) Anyway, I recently decided to use the Everyday just for the hell of it. Made a couple of $200-ish purchases, paid in full each time, then had the bright idea to request a CLI.

 

DENIED!!

 

The letter came today, and its reason says: "The average of your payments in relation to the balance of your American Express account(s) is too low." Huh?! Smiley Surprised

 

Until the last billing cycle, I'd always paid my BCP in full, as I do the Everyday. So how can the above reason even be possible?!

 

I know, I know, so-called 'reasons' don't have to make any sense, or have any relevance to actual fact, but come on! This is just silly.


Maybe in Amex speak balance = CL? I.e. not enough usage 


That's a thought. Definitely. A good one. Smiley Happy

 

I just wonder why they can't WORD it that way! Smiley Surprised

Amazon Prime Store CardAmerican Express Blue Cash Preferred CardAmerican Express Everyday CardBank of America Customized Cash VisaCapitalOne Quicksilver MastercardCapitalOne Quicksilver VisaCapitalOne Walmart Rewards MastercardChevron Texaco CardCiti Double Cash MastercardDiscover More CardJCPenney Gold MastercardOverstock.com CardSportsmans Guide Rewards VisaSynchrony Home Card
Message 8 of 11
SoCalGardener
Valued Contributor

Re: Amex CLI denial


@Credit-hoarder wrote:

Depending on how much exposure you have with AMEX--if they approved it they probably would have just taken some of the CL from your BCP. AMEX (and B of A) are known to do that--it's happened to me before. You should have asked for the increase on the BCP if you really wanted it--then transferred all or some of it over to the ED.


That's a very good point, thanks. The reason that didn't occur to me is because I'm happy with my BCP's limit (well, as happy as any of us can be with a CL!), but not the Everyday's. Even though *I'm* the one who moved the majority of its CL to the BCP! I know, this all sounds totally ludicrous, but the way it went was: I never use the Everyday because the BCP's rewards are [much] better, hence I'll move the Everyday's CL over to the BCP, sock drawer the Everyday, and never think about it except for an occasional 'use so it doesn't get closed for inactivity' charge. THEN I got to looking at its pathetic $1,000 CL (which, yes, *I* initiated) and thought, gee, how about asking for a CLI?!

 

You had to be there. Smiley Very Happy

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Message 9 of 11
SDMarik
Established Contributor

Re: Amex CLI denial

Their algos can be super finicky and hard to predict. I asked for a CLI on the BCP card one time and I didn't get it, they said something similar to what you heard. I then used it for 3 months pretty agressivly (moved most of my spending to it) and PIF in each month (usually 2-3x per month as soon as the balance posted). I then applied for a 3x CLI and got approved instantly.

 

Spend some more on it, pay it off as quickly as possible and try again in a few months. Good luck!



"When prosperity comes, do not use all of it"
Message 10 of 11
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