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Amex Recon "In Progress"?

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Anonymous
Not applicable

Amex Recon "In Progress"?

I stupidly applied for the new Amex gold the day it was released while I had a large payment on my exisiting Amex Everyday still pending and not yet posted to my account. This nabbed me a auto-denial due to high utilization. 12 hours later when my utilization dropped significantly, I called recon and they were super helpful and really nice. Since then (8 days now) the application status hasn't changed from "In Progress". Does anyone have any data points on how long these take? On the phone, they told me it would be about 48 hours, but we've obviously passed that mark now. 

Message 1 of 14
13 REPLIES 13
Anonymous
Not applicable

Re: Amex Recon "In Progress"?

To be honest I am not sure. I have a Gold Card that is In Progress as well since Monday. I was also told it would take 48 hours. I called in around the 55 hour mark and was told it was declined and I would receive notification via email and mail. Today I haven't received anything and it still says "In Progress" lol. I am just as confused as you.

Message 2 of 14
Meanmchine
Super Contributor

Re: Amex Recon "In Progress"?

They might just be backed up with a ton of apps due to release day. Givem a call in a day or two.  Good luck

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>5/2025 All 3 reports 845 - 850(F8) F9s = all 850 but my app finger is still twitching
Message 3 of 14
FinStar
Moderator Emeritus

Re: Amex Recon "In Progress"?

Has the status changed on your application or is it still "In Progress" OP?
Message 4 of 14
Anonymous
Not applicable

Re: Amex Recon "In Progress"?

Not sure about OP Fin, but mine still says in progress, even after calling twice and being told it was declined lol. No email, no mail, nothing. Just says "in progress"
Message 5 of 14
Anonymous
Not applicable

Re: Amex Recon "In Progress"?

Still in progress!

I called and they told me it’s still under review.

My experian score is 698 presently, and I have an Amex with a $10k line of credit with 21% utilization presently. I’d think it’d be an easy approval!
Message 6 of 14
FinStar
Moderator Emeritus

Re: Amex Recon "In Progress"?

@Anonymous, thanks for the DP. I suppose the online system status hasn't synched up with the final outcome of your application. Possibly some glitch I presume.

OP, hopefully this pans out in your favor so let us know the outcome.
Message 7 of 14
blindambition
Senior Contributor

Re: Amex Recon "In Progress"?

I had to call on another matter. Rep said they were swamped. Backup on multiple card offers, and delayed shippings on some cards.
Message 8 of 14
Anonymous
Not applicable

Re: Amex Recon "In Progress"?

I had the exact same situation as the OP. Applied last week and instand denied. Called for reconsideration, application sent to a excutive team and was told to wait for 3-5 days. Called on the 3rd day and was denied again. And it is still "In Progress" online.

Message 9 of 14
Anonymous
Not applicable

Re: Amex Recon "In Progress"?

Ugh!

I called back, they informed me it was still in progress and to keep checking my status online.
Message 10 of 14
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