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Amex customer service

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Jpmack29
Regular Contributor

Amex customer service

rocks, I requested a cli, and immediately got a 7-10 message. I chatted with a rep online, stating that the limit I have isn't meeting my needs and I want to use Amex more but, I'm giving my heavy use to discover and capital one instead. They asked what I wanted, I was scared due to only have the card for alittle over a month and said $1000 increase. Bingo, done. Just like that they gave me the increase. In hindsight I should of asked for more. But after 90 days I'm going for the 3x which should be 9-12k....

Current (8/2015): Equifax 688, Transunion 689, Experian 708
Goal Scores: 700 across the board

Capital One Venture: $5500| Discover it: $4500| American Express Green Card: NPSL| Capital One- QuickSilver: $3000| American Express Everyday Card: $2000| Bank of America- Americard Cash Rewards: $1500 | Barclays Cash Rewards: $1300| Chase Freedom:$1200| Barclays Apple Rewards: $2000
Message 1 of 3
2 REPLIES 2
Anonymous
Not applicable

Re: Amex customer service


@Jpmack29 wrote:

rocks, I requested a cli, and immediately got a 7-10 message. I chatted with a rep online, stating that the limit I have isn't meeting my needs and I want to use Amex more but, I'm giving my heavy use to discover and capital one instead. They asked what I wanted, I was scared due to only have the card for alittle over a month and said $1000 increase. Bingo, done. Just like that they gave me the increase. In hindsight I should of asked for more. But after 90 days I'm going for the 3x which should be 9-12k....


Congrats on the increase but if you initiated the increase request and received any, you have to wait 180 days, not 90 days to try again

Message 2 of 3
NRB525
Super Contributor

Re: Amex customer service

+1

OP, congratulations on the CLI, yes you'll have to wait 6 months now.

 

However, your Green card has NPSL, and it also earns MR points to the same place as your ED, so you should have no issues using that if your ED limit is not enough. Use the ED for groceries, and the Green for everything else for example. As your spend pattern for the Green card develops, your spend ability should rise.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 3 of 3
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