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Apple Card App decision: "We are unable to verify your identification information"

MANU4EVER1
Established Member

Apple Card App decision: "We are unable to verify your identification information"

""Update"" After 5 months of apps resulting the same message, today

out of the blue the system didn't ask for my I.D and was approved

for $6000 @ 20.99%!

"Transunion Fico 8: 724"

 

I got an invitation and decided to apply but half way

I got the above mentioned notification and had to abonden the application!

I did get an email right after saying if our dicision is in error, apply again.

The strange thing is they didn't pull any of my CRA files and I know all

my info are up to date on all 3 CRA.

I'm not even sure if I should apply again.

Any input is much appreciated.

Message 1 of 66
65 REPLIES 65
gramps52
Frequent Contributor

Re: Apple Card Application decision: "We are unable to verify your identification information&q

i seen where they use corelogic and checksystems too so it may be a mixed up on those file

everything i apply and they use a outside bureau like them i get denied .

i know i have nothing deliquent on chex too

08 ficos 9/2019 eq 685 tu 704 ex 677
Message 2 of 66
audio-disabled
Regular Contributor

Re: Apple Card Application decision: "We are unable to verify your identification information&a

They do soft pulls. When accepting, it becomes hard pull.






$2500 SL Barclay Apple Visa | $4500 CapitalOne Platinum | $1000 SL CapitalOne VentureOne | $10K SL PenFed Pathfinder | $3500 Wells Fargo Platinum | $9500 BECU Visa
Goals: Grow scores into 700s
Message 3 of 66
nuohlac
Valued Contributor

Re: Apple Card Application decision: "We are unable to verify your identification information&q

Have you tried calling any CS reps? I have not received an invite, but surely there has to be a number somewhere you can call to complete the verification. 








Message 4 of 66
MANU4EVER1
Established Member

Re: Apple Card Application decision: "We are unable to verify your identification information&a

Ya, it would've been nice if there was a number that I could contact with but

haven't been able to find one!

Message 5 of 66
iMacGuy
Regular Contributor

Re: Apple Card Application decision: "We are unable to verify your identification information&a

This made me laugh and I’m not laughing at you, just the situation is funny.

Is it possible that you have a credit Freeze or lock on with TU, Equifax, Experian or Innovis? Also, are you opted in for pre-approvals on CC’s? I have run into this situation in the past and found that to be the problem.
Message 6 of 66
MANU4EVER1
Established Member

Re: Apple Card Application decision: "We are unable to verify your identification information&a

Yes & yes!

But I did unlock all 3 files before I applied and I will "Opt-Out"

of pre-approvals if that could be the problem.

Thanks for the info.

Message 7 of 66
Anonymous
Not applicable

Re: Apple Card Application decision: "We are unable to verify your identification information&a

No don’t opt out, that will cause you to lose prequals. 

Message 8 of 66
Birdman7
Super Contributor

Re: Apple Card Application decision: "We are unable to verify your identification information&a

You only have to unlock/unfreeze TU.
Message 9 of 66
sjt
Senior Contributor

Re: Apple Card Application decision: "We are unable to verify your identification information&a


@audio-disabled wrote:

They do soft pulls. When accepting, it becomes hard pull.


For clarification, you go through the application process, the do a SP, and then they approve you with APR and CL. Then they will HP when you accept?

American Express: Platinum Charge, Optima, Business Gold, Delta Business Platinum, Business Cash
Barclays: Arrival+ WEMC
Capital One: Savor WEMC, Venture VS
Chase: Freedom U VS, CSR VI
Citibank: AAdvantage Platinum WEMC
Elan/US Bank: Fidelity VS
Credit Union: Rewards Visa
FICO 08: (3.04.21) EX: 838 / EQ: 850 / TU: 848
Message 10 of 66
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