So, I'm on some sort of a roll and thought—"Why not?" If you look at my previous posts I have been dipping into the AMEX Business and NFCU Personal credit. But, seeing my luck or some would call it success I decided to try with BOA.
Opened this account Sept. 2019 and it's been about (6) months with no "LUV" button insight. I have read that BOA changed some policies for new account holders to (12) months before CLI aka "LUV" button appeared... But with the whole pandemic going on and BOA and other banks helping the consumers out, I thought, maybe, just maybe, I might be able to slip in a little early CLI.
Called up BOA and asked for a CLI, the CSR took my information and the computer "SPUN" for some time as the CSR actually said: "Wow this is taking longer than normal". Then BOOM, I think she said (5-7) Business days or it could have been (7-10), to be honest, I tuned out once I didn't hear congratulations.
Now, I wait for the denial reasons in the snail-mail which I'm sure will be "account age isn't (12) months blah blah"... One can always shoot his shot!
Or, maybe I'm approved in 24hrs!!! I'll keep you posted as I check tomorrow lol.
Edit #1: I just realized I didn't remove my **bleep** TU freeze before BOA SP CLI my report. Could this cause a denial??
Edit #2: Seeing I did have a TU freeze on my report when I requested early this morning around 0500hrs I decided to call back in and request another CLI after I removed the TU Freeze. I spoke with the frontline CSR who agreed the (5-7) day message was because I indeed had a TU Freeze. He took my information again and proceeded to put in the request. This time he came back with I need to transfer you to a "specialist" and literally just transferred the call. BAM! and he was gone and I was back on hold, for about (1) min. Another person answered the phone and asked in a stern voice for my name and my ABN #, I was like, umm, I don't have that number, I can give you my social. The person answered and said I need your ABN # or Employee ID and Customer Information. I laughed and said I am the customer, they paused and came back with a much nicer voice stating I was not supposed to be transferred to this department and it was an internal line.
They said some other things in regards to how frontline CSR's have been making mistakes and transferring people into the wrong internal departments. I'm assuming because they're overwhelmed with calls due to the pandemic. But I'll skip the banter and get to the meat & potatoes.
The person proceeded to tell me I submitted two CLI requests in a matter of a couple of hours. I confirmed this and explained the situation–(TU Freeze, CSR saying it was ok, etc. etc.). They looked over my account and said my first CLI was "declined" because of the TU Freeze and BOA can indeed see customers who still have it active and are more inclined to deny the request. They stated: "We will not always deny, but, you should remove the freeze for absolute best results with the computer system".
My second request was reviewed by them on the spot and declined due to:
- Account not reaching (12) months of age
- No banking/checking relationship with BOA
I asked immediately if it could be reconsidered, the person replied I am the person who reconsiders requests and BOA now has a strict policy on (12) months of age before CLI. I said, so "if I was outside of (12) months would I have been approved?" The UW responded, yup for the full amount requested 30k which is a 22k CLI BTW.
I also asked if I had a checking account with a high balance and good history would I have been approved? The UW stated, "I would have looked into the request more yes"... which in my eyes is "yes" but seeing I'm on the phone and being possibly recorded I'll give you the ambiguity answer.
So moral of the story is most if not all new accounts with no previous history with BOA have to wait (12) months before CLI. Yes, YEMV but it's a good DP to know.
I shall be requesting a CLI (12) months and (1) day from my account opening date for 30k! FUTURE here I come!
@TheFIGuy wrote:... I just realized I didn't remove my **bleep** TU freeze before BOA SP CLI my report. Could this cause a denial??
Yes. Time to spin that wheel again.
@TheFIGuy wrote:.... I have read that BOA changed some policies for new account holders to (12) months before CLI aka "LUV" button appeared...
Where? Can you provide links?
@Anonymous wrote:
@TheFIGuy wrote:.... I have read that BOA changed some policies for new account holders to (12) months before CLI aka "LUV" button appeared...
Where? Can you provide links?
She didnt read that here on myFico as there would have been a bleep storm lol.
Yes, you need to unfreeze your TU. Good luck
@AllZero wrote:
It may be profile dependant. It may be too new from account open. If denied, try again next month and following months until approved.
Freeze should not affect CLl request. I think mine were frozen.
Maybe you got lucky but its always recommended to have it open just in case. Most requests are sp so fear of a hp should be minimal.
@AverageJoesCredit wrote:
@AllZero wrote:
It may be profile dependant. It may be too new from account open. If denied, try again next month and following months until approved.
Freeze should not affect CLl request. I think mine were frozen.Maybe you got lucky but its always recommended to have it open just in case. Most requests are sp so fear of a hp should be minimal.
I agree. BoA has been doing SP. I also agree files should be unlocked.
After months of denials my CLI came through on two accounts, so I wanted to provide OP some data.
@AllZero wrote:
@AverageJoesCredit wrote:
@AllZero wrote:
It may be profile dependant. It may be too new from account open. If denied, try again next month and following months until approved.
Freeze should not affect CLl request. I think mine were frozen.Maybe you got lucky but its always recommended to have it open just in case. Most requests are sp so fear of a hp should be minimal.
I agree. BoA has been doing SP. I also agree files should be unlocked.
After months of denials my CLI came through on two accounts, so I wanted to provide OP some data.
@TheFIGuy wrote:
Or, maybe I'm approved in 24hrs!!! I'll keep you posted as I check tomorrow lol.
Edit #1: I just realized I didn't remove my **bleep** TU freeze before BOA SP CLI my report. Could this cause a denial??
It is possible.
@AllZero wrote:
I agree. BoA has been doing SP. I also agree files should be unlocked.
After months of denials my CLI came through on two accounts, so I wanted to provide OP some data.
@AllZero thanks for the DP's... I'm going to call back in today and see if I can get an approval with my TU Freeze released.