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When requesting a CLI from Cap 1, I believe the computer provides the answer if it's approved. Is it a computer or human that makes the decision when we receive the 2-3 day message?
@masscredit wrote:When requesting a CLI from Cap 1, I believe the computer provides the answer if it's approved. Is it a computer or human that makes the decision when we receive the 2-3 day message?
Pretty sure it's all automated. I've never had to wait 2-3 days. The rejection letter is always ready for me to read within a few minutes. I think the 2-3 day wording is just their way of being nice about a "no".
FICO® 8: 806 (Eq) · 794 (Ex) · 775 (TU)
Cap one always is computer generated . If not instant I would say 99% denial
It sounds like they either denied it or are going to do a manual check because the computer could not do it. In the end you will get a result in a few days.