myFICO® Forums
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Citi CLI

tag
Get Access Now
SFLSpotter9210
Valued Contributor
‎02-18-2019 06:48 PM
‎02-18-2019 06:48 PM

Citi CLI

So here’s my story. Today I went on my Citi mobile app and clicked my Simplicity account. Just an fyi I just opened the account last month had my first statement hit but, I haven’t used it yet so I have a 0 balance. I hit the love button several times but, never fully pulling it for approval due to the type of language it was saying. The language prior to today was it would be a HP for a CLI. But today it said the SP language so I went for it and pulled the trigger and boom we’re sorry there’s been a technical issue please try again later. So I do so and the SP language was gone.

Then I went on to my Citi DC account and would you know the SP language was on there too so again did the above action again and same results technical issues try again later routine. Same effect now the language has changed to HP language.

Has anyone ever experienced this type of issue with Citi? I’m really not in any need to do a CLI but, like everyone on here we all want those prizes when offered.

So I’m hoping for a little insight on this issue. Thanks in advance for any feedback.
NFCU Flagship 32,500 | Penfed PowerCash 8,750 | PENFED GOLD 12,500 | PenFed PL 20,000 | NFCU AMEX Rewards 37,500 | NFCU GoRewards 7,000 | FNBO VISA SIGNATURE 13,700 | Capital One Quicksilver 6,300 | Lowe’s 34,500 | Wells Fargo Propel 19,700 | Barclay3k | Citi Strata+ 13,600 | Citi Double Cash 23,800 | Citi Simplicity 10,000 | PNC Core VISA 22,500 | USAA AMEX 13,000 | Truiest 4,500 | Truiest Rewards 4,500 | Citi Custom Cash 16,600 | GS Apple 7,500 | Chase Sapphire Preferred 24,000 | Fico 8 Scores EQ=833 | EX=817 | TU=823scores and CL current as of 08/30/25 AAoA years 24 months | AoOA=18yrs
Message 1 of 6
0 Kudos
5 REPLIES 5
Loquat
Moderator Emeritus
‎02-19-2019 05:42 AM
‎02-19-2019 05:42 AM

Re: Citi CLI

OP at what time were you requesting these increases?  The reason I ask is because Citi does a lot of site maintenance at night and many times will provide a lot of technicial errors or show accounts or language in weird ways.  

 

If the site seems to be working just fine then I would hold off on smashing the button anymore as those "technical errors" may still land you with unwanted HPs.  Hold off until you can get clarity.  No need to rack up inquiries or unwanted attention.  

Message 2 of 6
SFLSpotter9210
Valued Contributor
‎02-19-2019 05:56 AM
‎02-19-2019 05:56 AM

Re: Citi CLI

Thanks for the intel. I haven’t received any HP I may have confused some people on here by saying I hit the luv button by that I meant I clicked on the CLI tab to see what language was there HP or SP. I never hit the submit when the HP language was stated. I also contacted CSC where they stated there’s been no request for a CLI that they can see on their side. So I’ll hold off until I see the SP language. Thanks for letting me know about the maintenance usually being performed at night I’ll becareful going forward 👍.
NFCU Flagship 32,500 | Penfed PowerCash 8,750 | PENFED GOLD 12,500 | PenFed PL 20,000 | NFCU AMEX Rewards 37,500 | NFCU GoRewards 7,000 | FNBO VISA SIGNATURE 13,700 | Capital One Quicksilver 6,300 | Lowe’s 34,500 | Wells Fargo Propel 19,700 | Barclay3k | Citi Strata+ 13,600 | Citi Double Cash 23,800 | Citi Simplicity 10,000 | PNC Core VISA 22,500 | USAA AMEX 13,000 | Truiest 4,500 | Truiest Rewards 4,500 | Citi Custom Cash 16,600 | GS Apple 7,500 | Chase Sapphire Preferred 24,000 | Fico 8 Scores EQ=833 | EX=817 | TU=823scores and CL current as of 08/30/25 AAoA years 24 months | AoOA=18yrs
Message 3 of 6
0 Kudos
AverageJoesCredit
Legendary Contributor
‎02-19-2019 07:19 AM
‎02-19-2019 07:19 AM

Re: Citi CLI

At least Citi usually lets you know before hitting the continue button that they will pull a report if you have hp language so someone just cant say i didnt know. I have the sp language forever now but its like the eternal wild e coyote / roadrunner teaseSmiley Wink
Message 4 of 6
SFLSpotter9210
Valued Contributor
‎02-19-2019 07:25 AM
‎02-19-2019 07:25 AM

Re: Citi CLI

Yes your exactly right in regards to the Citi clarification that if you hit the luv button you’ll receive a slap on your ass if we need to do a HP. And if SP language is stated you get a slap on the wrist lol.
NFCU Flagship 32,500 | Penfed PowerCash 8,750 | PENFED GOLD 12,500 | PenFed PL 20,000 | NFCU AMEX Rewards 37,500 | NFCU GoRewards 7,000 | FNBO VISA SIGNATURE 13,700 | Capital One Quicksilver 6,300 | Lowe’s 34,500 | Wells Fargo Propel 19,700 | Barclay3k | Citi Strata+ 13,600 | Citi Double Cash 23,800 | Citi Simplicity 10,000 | PNC Core VISA 22,500 | USAA AMEX 13,000 | Truiest 4,500 | Truiest Rewards 4,500 | Citi Custom Cash 16,600 | GS Apple 7,500 | Chase Sapphire Preferred 24,000 | Fico 8 Scores EQ=833 | EX=817 | TU=823scores and CL current as of 08/30/25 AAoA years 24 months | AoOA=18yrs
Message 5 of 6
AverageJoesCredit
Legendary Contributor
‎02-19-2019 07:39 AM
‎02-19-2019 07:39 AM

Re: Citi CLI

Lol, yes. In my case i believe its my overall Citi exposure across all cards legacy and retail and in regards to income but man it would be nice to get one slap on the wrist. In some circles that might even be considered kinkySmiley Wink
Message 6 of 6
0 Kudos
† Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.