@juggalo9er wrote:
@skigirl916 wrote:
@FinStar wrote:
@skigirl916 wrote:
I applied for, was denied, and then recon'd for the Arrival+ last Thursday. It was in today's mail (Monday). That's gotta be a record.
Compare that to NASA, which was approved on the 23rd and funded on the 25th and still nowhere in sight. Yes, this makes me grouchy, and causes me concern about their ability to handle any accounts I send their way.
You are aware of the recent higher than expected volume and response they received for their products right? And why compare Barclays with NASA FCU? Folks that have had NASA have not reported any issues with their accounts, unless somehow you've conducted a statistical poll that translates otherwise. I have family members and friends who bank with them - no issues. They're definitely not Citi, Chase or Wells in the grand scheme of things so I think being patient doesn't hurt in any way shape or form... so their cards are taking a little longer... big deal.
You are aware that they are not the ones actually printing and cutting the cards, right? They have a card vendor.
But yes, while I realize they are not a bank, but a CU, the delays and reversals and everything we've seen does NOT give me confidence in them whatsoever.
why such a rush anyways...
Exactly. And, card vendors/processors alike are normally outsourced (unless they have in-house operations like Chase, Citi or BofA), can also experience backlogs for processing such high volumes of plastics that they would need to adjust based on such demands.
Sorry that they were not right there waiting for your approval on a whim to print your plastic and rush it to you, but this is the world we live in and unless you can print your own plastic or like Cabela's WFB who can print it right then and there on the spot, guess you're just gonna have to wait it out like the rest of us. If you have no confidence in their efforts or how they've handled your experience, as a consumer you have choices, there are plenty of other CUs or banks everywhere. Let me guess, did you even invest any type of nominal balance (besides the default savings account)? I can see if you parked $5K, $10K (or greater sums) but still...
Starting Score: 555
