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Csr app in branch

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adelphi_sky
Frequent Contributor

Re: Chase card question

If you have a chase account already, I'd keep logging in. I applied for the CSR and got the dreaded pending message. Checked something random in my Chase account and the Chase CSR showed up! It takes patience. If it doesn't show up after a few days, you may want to call.

Message 11 of 21
red259
Super Contributor

Re: Chase card question


@adelphi_sky wrote:

If you have a chase account already, I'd keep logging in. I applied for the CSR and got the dreaded pending message. Checked something random in my Chase account and the Chase CSR showed up! It takes patience. If it doesn't show up after a few days, you may want to call.


I'm going to hold off on calling unless I get a denial letter. How long did it take before you saw it in your account?

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 12 of 21
red259
Super Contributor

Re: Csr app in branch


@Anonymous wrote:

more than half of apps in the branch that are going to be approved are instant approvals. If I were you I would call the back door number as it was likely routed for manual review. 


So the chase employee was just flat out lying to my face. That's soo frickin shady. I'm not sure calling the back door number is going to help me. In the old days yes now not so much. A manual review is probably going to kill my chances because they will liikely look to see what busienss cards I have with Chase. I will be interested to see if they claim to have a problem with having extended too much credit to me. If so I will reduce one of my credit lines and close my hyatt card. Since I have had it for two years I will just app for a new one in a few months and it should be an instant approval since its not subject to 5/24. Doom on you Chase!

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 13 of 21
Anonymous
Not applicable

Re: Csr app in branch

Keep in mind branch people are not known for being the most savvy when it comes to corporate Chase policies. The person you spoke with might just not know any better.
Message 14 of 21
red259
Super Contributor

Re: Csr app in branch


@Anonymous wrote:
Keep in mind branch people are not known for being the most savvy when it comes to corporate Chase policies. The person you spoke with might just not know any better.

Maybe I am confused. If people are getting instant approvals in the branch does that mean that the banker is telling them they are approved? Or are those people leaving and then finding out they are approved later that day somehow? She said they never have instant approvals that it always goes to pending. Seems to me she would know if instant approvals occur. This is not some small bank branch. This is a major location in a major city and she was clearly well versed in her sales pitch about all the different cards and their benefits, so she hardly seemed new at it, which suggests to me that if people get instant approvals in the branch she would know and if that is the case then she was not being honest. 

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 15 of 21
Anonymous
Not applicable

Re: Csr app in branch

Considering how many posts there are of people who are instantly approved in branches, they know the limit and APR i would tend to think that the person you spoke with is new or confused.

Like the 2nd lady I spoke with who swore up and down that they do not check for pre-qualified card offers in the branches.
Message 16 of 21
techiegirl
Regular Contributor

Re: Csr app in branch

DH and I applied in branch (separately) on Friday.  Both went pending.  When the banker refreshed DH's, it said denied.  He was over 5/24.  Mine is still pending and the automatic service has mine at 30 days.  I'm under 5/24, but we also have 3 other chase cards with about $70k limit total.  

 

 

 

FICO: EQ - 809 TU- 808 EX - 797
Message 17 of 21
red259
Super Contributor

Re: Csr app in branch

I kept checking on line and saw the CSR got added to my account with a 10k credit line. That tells me that I am near the ceiling with my credit with Chase, but it is ok because I am probably going to close my hyatt card out and can split that credit between the reserve and my freedom card. As another datapoint it appears Chase did not count my chase business cards when determining 5/24. I am actually quite excited for this card for the signup and the fact I will likely be ditching the prestige later this year. 

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 18 of 21
kidink1911
Established Contributor

Re: Csr app in branch

You have pretty good CS and if your income is of a considerable level then Chase will forego the 5/24 rule and grant you the approval on the CC.

 

Good luck! Smiley Happy

 

CSP-$8,000 ** Cap One QS- $3,550 ** Barclay JetBlue MC- $3,000 ** Synchrony Walmart MC- $2,400 ** Barclay Apple Rewards- $2,000 ** BOA Travel Rewards- $2,000 **BP Gas- $600 ** CF- $500 ** Credit One- $450 ** Milestone- $300

 

PERSONAL: AMEX Platinum- NPSL / AMEX Gold- NPSL / Macy's AMEX Card- $4,500 / SavorOne- $500 / PenFed Gold Visa- $5,000 / Venmo Visa - $20,000 / PayPal MC- $20,000 / PayPal Credit- $1,700 / NFCU Visa Signature cashRewards- $5,800 / AMEX Delta Platinum- $4,200 / NFCU More Rewards AMEX- $3,400 / NFCU Cash Rewards- $4,000 / Credit One Platinum Visa Rewards- $1,000 / Discover IT Chrome- $1,000 / Capital One Venture- $3,550 / AMEX Cash Magnet Card- $1,000 / Belk MC Card- $800 / Citi Shell Mastercard- $400 / Credit One AMEX- $800 / Capital One Spark- $700 / Capital One Platinum- $300 / Citibank Shell- $400 / Oportun Visa- $500 / Fifth Third Bank MC- $300
BUSINESS: American Express Business Platinum- NPSL / AMEX Hilton Honors Business Card- $3,000 / AMEX Delta Platinum Business Card- $3,000 / Marriott Bonvoy Business Card- $3,000 / American Express Business Gold- NPSL / American Express Business Green- NPSL / Sam's Club Business Mastercard- $20,000 / Floor and Decor Pro Premier Business- $20,000 / Phillips 66-Conoco-76 Business Gas Card- $5,000 / Walmart Community Credit Line- $5,000 / Fuelman Mastercard- $3,000 / Amazon Synchrony Business Credit Line- $5,000 / Lowe's Business Credit- $5,000 / Office Depot Commercial Credit- $2,500 / Tractor Supply Company Business- $1,500 / Citi Exxon/Mobil Business Gas Card- $3,000 / Speedway Business Mastercard- $4,500
Message 19 of 21
Anonymous
Not applicable

Re: Csr app in branch

Maybe the Rep was trying to soften the blow or eliminate having to try to explain why you might have gone to pending. I went to a branch a few weeks ago and was approved for the CSR instantly. Received a folder with my APR and limit info inside. The card was overnighted to me. So no, every application does not go pending.
Message 20 of 21
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