Discover approval but nightmare

[Anonymous]

I have had luck in the past with other strange creidt situations filing complains with the BBB. They don't want bad ratings so usually if you give a bad one they call right away

This sucks. I feel bad for you. Don't drop this and keep us posted. Try every method you can think of, even if it sounds petty or absurd.

[Anonymous]

I parrot the advice given here to contact the EO. If that doesn't help, then I would take the next step of filing a complaint with BBB, CFPB, etc. This was not your mistake and they need to make this right. 

Good luck!

[Anonymous]

Side note: I never heard that term.... I parrot. That's going to be my new fav saying.

[Anonymous]

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@Anonymous wrote:
Side note: I never heard that term.... I parrot. That's going to be my new fav saying.

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LOL! Feel free Djgrolyos! 

[Anonymous]

Just an update, I spent about 45 minutes on the telephone with a few people from EO and didn't get very far. They kept pulling the card of I should have thought before I closed the card. Although, once I brought up my profession their tone changed and said they needed to review my file and I would receive a letter in the mail within 30 days of the outcome. Wasn't very happy with that but I will wait and see.

-Side note: Some may judge me for using my profession to get a favorable decision but I do not feel like I was in wrong. Gotta use resources when you have them.

[AverageJoesCredit]

No, i love it you used your profession in this case and why not? THEY closed your account when all you wanted to do was transfer credit and then theres absolutely nothing anyone can do. I find it ridiculous that they cant find your conversation quickly as we all know almost every convo gets recorded nowadays. Good luck on getting results you deserve them

[Anonymous]

Wow. That is a horrible customer service experience.  Does Discover card record all of their calls?  If so, you'd think this would have been a quick fix..

[Blackswizz750]

Sorry for the time you are having. The rep should know that transfer someof your old limit does not mean close. Yes, do what you have to do since you had it for years and assume was on good terms. Put them on blast(like others said, BBB, CPFB, Consumerist.com, ocal news(we have a segment in my town and they have gotten items resloved from large companies such as discover) for this if the letter comes back to not reverse the closure. Reputation for service leaders should mean something.

[Anonymous]

Indeed. I plan on it. I contacted a good friend of mine who happens to be a credit attorney. She said she would send them a letter. As I even stated to the EO while I had them on the phone, I have no problem taking this as far as it needs to go. My expertise is in litigation and commercial law. (Litigation=suing/ Commercial = contracts.) So, when it comes to credit companies or any company for that matter. I'm very well educated on what's legal and tricks they play. Too a certain extent, I'm excited to receive the letter. Will keep you all updated though. Thanks for all the advice, as always, I appreciate it.

[Anonymous]

Idk anyone who would not be pissed off. I would not only use my professionalism but any other tool or trait at my disposal.

I adore Discover-if you can have feelings for a creidt card company, I would marry Discover. That being said-I would be fuming. I can't believe with their great (known-for) Customer Service that they will not fix this for you.