cancel
Showing results for 
Search instead for 
Did you mean: 

Frustrating attempts at Capital One recon

tag
Anonymous
Not applicable

Frustrating attempts at Capital One recon

Hi all, first post here.

 

I was denied a Capital One Quicksilver card on grounds of delinquent accounts per Experian.

I don't have any delinquent accounts, and told a Cap1 rep this via the phone; she told me to contact Experian.
I contacted Experian and they reiterated no delinquent accounts.

Called back Cap1, somehow rep thought I was trying to contest a Capital One account standing reported to Experian.
She told me to call back, which I did, and in that last call I was disconnected from the line.

 

In summary: how to I innitiate a manual review of application for card recon? Is the EO the best bet? How should I contact them??

Thanks in advance!

Message 1 of 3
2 REPLIES 2
Skye12329
Valued Contributor

Re: Frustrating attempts at Capital One recon

You would need to contact EO for a manual review. Best way to contact is via email or phone call.
BK7 - 2/21
Cap1 QS - 2k (4/21) - Closed
Mission Lane - 4k (11/21) - Closed
Venmo - 900 (11/21) - Closed
SavorOne - 2700 (12/21)
VentureOne - 2000 (7/22) - Closed
CareCredit - 12000 (6/23)
Sam's Club - 2500 (7/23)
Venture - 5500 (8/24)
HELOC - 33000 (7/23)
Message 2 of 3
ojefferyo
Valued Contributor

Re: Frustrating attempts at Capital One recon


@Anonymous wrote:

Hi all, first post here.

 

I was denied a Capital One Quicksilver card on grounds of delinquent accounts per Experian.

I don't have any delinquent accounts, and told a Cap1 rep this via the phone; she told me to contact Experian.
I contacted Experian and they reiterated no delinquent accounts.

Called back Cap1, somehow rep thought I was trying to contest a Capital One account standing reported to Experian.
She told me to call back, which I did, and in that last call I was disconnected from the line.

 

In summary: how to I innitiate a manual review of application for card recon? Is the EO the best bet? How should I contact them??

Thanks in advance!


Have yo pulled your EX to make sure there is nothing on there?

Amex Platinum, Amex Hilton HHonors Surpass, Chase Southwest Premier, Chase Marriott Rewards Premier, Discover IT, Sony Visa, Barclay Arrival+ MC, Cabela Visa, Walmart SC, Amazon SC, Kohls, Diners Club Premier, PayPal Credit, PenFed Platinum Reward Visa, PenFed PLOC, Chase Ritz Carlton, Citi TY Premier, Amex BCP, Discover Miles, Care Credit, Blue Nile SC, iComfort SC, Cap1 Venture, Chase Hyatt, Lowes, US Bank Cash+, Citi Costco Visa
Message 3 of 3
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.