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NEW policy for AMEX Applications for existing card holders

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Anomalous
Senior Contributor

Re: NEW policy for AMEX Applications for existing card holders


@Anonymous wrote:

Another new change at Amex. So in the past if you were a current card member and applied for another card while logged in and then they declined you for that card you would not get a HP. This is no longer the case. I learned the hard way. I wanted a new card for all the hotel stays through my work so I applied for SPG. To my surprise I was denied. Which I sucked up and figured wait and get my credit in order and apply again in a year. To my dismay I got a HP from TU almost instantly notified of it to. I called Amex and flat out asked them and the 4 different reps all said the same thing. They are no longer basing it on previous soft pulls or Experian. If you make a application for ANY card you WILL get a HP from one the three CRA'S of there choice. Amex. Is really changing and starting to lose there reasons people go and stay with them. First they ended backdating and now HP no matter what. I bet you next they will start HP'ing for CLI. Just a word of caution.


The times are ever changing. Thanks for sharing.

Keep both your credit and your body in top shape!

Message 31 of 42
bodyboy1
Established Contributor

Re: NEW policy for AMEX Applications for existing card holders


@Anonymous wrote:

Another new change at Amex. So in the past if you were a current card member and applied for another card while logged in and then they declined you for that card you would not get a HP. This is no longer the case. I learned the hard way. I wanted a new card for all the hotel stays through my work so I applied for SPG. To my surprise I was denied. Which I sucked up and figured wait and get my credit in order and apply again in a year. To my dismay I got a HP from TU almost instantly notified of it to. I called Amex and flat out asked them and the 4 different reps all said the same thing. They are no longer basing it on previous soft pulls or Experian. If you make a application for ANY card you WILL get a HP from one the three CRA'S of there choice. Amex. Is really changing and starting to lose there reasons people go and stay with them. First they ended backdating and now HP no matter what. I bet you next they will start HP'ing for CLI. Just a word of caution.


> sorry for your denial >  find another lender to do What you Want ( it's not your loss)  it's Amex's    i hate them > i have 1, but i still dislike them...   i will only use the card for costco!, Another Note on Amex ..  if in fact you have a AU on your acct  Costco/amex  & are pre approved for a New Blue Acct:  (Costco is switching to Citi visa)  if Amex dosent like the AU's Credit for any reason   (Me)  You (My Roomate)  Will not Be getting a new Card for your AU (Me!) i'm hoping when Costco drops Amex & issues new Credit cards..  there is no issue with my  (AU) new visa (?)

Amazon 5K. AMEX PRG 35kPOT./AMEX MAG 15k. BARNEYS 28.7k. Banana. BAO. CITI Bestbuy/Bloomies 15k/Diamond/Thanku/Macy's 15k. Chase/Freedom. DiscoveriT 13.5K/Chrome. FRONTGATE 4K. Jetblue 5.7K. JCrew 7k. JCPenney 5k. Ring 10k. Sear's MC 11.3k. SAKS 5K SamsClub 10K. Target MC 8.4k. Walmart 6k. Wayfair 4.8k... be good to yourself!
Message 32 of 42
NRB525
Super Contributor

Re: NEW policy for AMEX Applications for existing card holders


@Anomalous wrote:

@Anonymous wrote:

Another new change at Amex. So in the past if you were a current card member and applied for another card while logged in and then they declined you for that card you would not get a HP. This is no longer the case. I learned the hard way. I wanted a new card for all the hotel stays through my work so I applied for SPG. To my surprise I was denied. Which I sucked up and figured wait and get my credit in order and apply again in a year. To my dismay I got a HP from TU almost instantly notified of it to. I called Amex and flat out asked them and the 4 different reps all said the same thing. They are no longer basing it on previous soft pulls or Experian. If you make a application for ANY card you WILL get a HP from one the three CRA'S of there choice. Amex. Is really changing and starting to lose there reasons people go and stay with them. First they ended backdating and now HP no matter what. I bet you next they will start HP'ing for CLI. Just a word of caution.


The times are ever changing. Thanks for sharing.


The thing is, it probably hasn't changed.

 

If you app as an existing cardholder, AMEX already has an internal file on you. That's using a SP approach to the next approval, which may go through, then they would tag the Credit Report with a HP just to be part of the lending community: Approval = HP for appearances sake only. You likely were already approved on their internal scale.

 

Next, if you are a current AMEX holder and their internal score clearly says to them "No", then they can use that internal, SP enhanced data to just deny you, and don't need to tell the credit community. Denial and a SP (which isn't any pull at all on today's app). They already knew they weren't giving you a card.

 

Finally, if you are a current AMEX holder, and their internal score says "Maybe", well then they need to try to refresh their data, especially if it goes pending, giving them some time to do so, which means they get a HP on your file. That HP may not change their internal score, it still could say "No", just a final No to this app.

And you end up with a Denial and a HP.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 33 of 42
CreditCuriosity
Moderator Emeritus

Re: NEW policy for AMEX Applications for existing card holders


@NRB525 wrote:

@Anomalous wrote:

@Anonymous wrote:

Another new change at Amex. So in the past if you were a current card member and applied for another card while logged in and then they declined you for that card you would not get a HP. This is no longer the case. I learned the hard way. I wanted a new card for all the hotel stays through my work so I applied for SPG. To my surprise I was denied. Which I sucked up and figured wait and get my credit in order and apply again in a year. To my dismay I got a HP from TU almost instantly notified of it to. I called Amex and flat out asked them and the 4 different reps all said the same thing. They are no longer basing it on previous soft pulls or Experian. If you make a application for ANY card you WILL get a HP from one the three CRA'S of there choice. Amex. Is really changing and starting to lose there reasons people go and stay with them. First they ended backdating and now HP no matter what. I bet you next they will start HP'ing for CLI. Just a word of caution.


The times are ever changing. Thanks for sharing.


The thing is, it probably hasn't changed.

 

If you app as an existing cardholder, AMEX already has an internal file on you. That's using a SP approach to the next approval, which may go through, then they would tag the Credit Report with a HP just to be part of the lending community: Approval = HP for appearances sake only. You likely were already approved on their internal scale.

 

Next, if you are a current AMEX holder and their internal score clearly says to them "No", then they can use that internal, SP enhanced data to just deny you, and don't need to tell the credit community. Denial and a SP (which isn't any pull at all on today's app). They already knew they weren't giving you a card.

 

Finally, if you are a current AMEX holder, and their internal score says "Maybe", well then they need to try to refresh their data, especially if it goes pending, giving them some time to do so, which means they get a HP on your file. That HP may not change their internal score, it still could say "No", just a final No to this app.

And you end up with a Denial and a HP.


Best explanation yet.  Same thing with Amex as stated different day

Message 34 of 42
taxi818
Super Contributor

Re: NEW policy for AMEX Applications for existing card holders


@Anonymous wrote:

Another new change at Amex. So in the past if you were a current card member and applied for another card while logged in and then they declined you for that card you would not get a HP. This is no longer the case. I learned the hard way. I wanted a new card for all the hotel stays through my work so I applied for SPG. To my surprise I was denied. Which I sucked up and figured wait and get my credit in order and apply again in a year. To my dismay I got a HP from TU almost instantly notified of it to. I called Amex and flat out asked them and the 4 different reps all said the same thing. They are no longer basing it on previous soft pulls or Experian. If you make a application for ANY card you WILL get a HP from one the three CRA'S of there choice. Amex. Is really changing and starting to lose there reasons people go and stay with them. First they ended backdating and now HP no matter what. I bet you next they will start HP'ing for CLI. Just a word of caution.


It was never guaranteed you would get sp denial although in most cases that was true. since they pulled tu that was the key. always hope for sp but expect hp since it is a new app.

Message 35 of 42
Anonymous
Not applicable

Re: NEW policy for AMEX Applications for existing card holders


@NRB525 wrote:

@Anomalous wrote:

@Anonymous wrote:

Another new change at Amex. So in the past if you were a current card member and applied for another card while logged in and then they declined you for that card you would not get a HP. This is no longer the case. I learned the hard way. I wanted a new card for all the hotel stays through my work so I applied for SPG. To my surprise I was denied. Which I sucked up and figured wait and get my credit in order and apply again in a year. To my dismay I got a HP from TU almost instantly notified of it to. I called Amex and flat out asked them and the 4 different reps all said the same thing. They are no longer basing it on previous soft pulls or Experian. If you make a application for ANY card you WILL get a HP from one the three CRA'S of there choice. Amex. Is really changing and starting to lose there reasons people go and stay with them. First they ended backdating and now HP no matter what. I bet you next they will start HP'ing for CLI. Just a word of caution.


The times are ever changing. Thanks for sharing.


The thing is, it probably hasn't changed.

 

If you app as an existing cardholder, AMEX already has an internal file on you. That's using a SP approach to the next approval, which may go through, then they would tag the Credit Report with a HP just to be part of the lending community: Approval = HP for appearances sake only. You likely were already approved on their internal scale.

 

Next, if you are a current AMEX holder and their internal score clearly says to them "No", then they can use that internal, SP enhanced data to just deny you, and don't need to tell the credit community. Denial and a SP (which isn't any pull at all on today's app). They already knew they weren't giving you a card.

 

Finally, if you are a current AMEX holder, and their internal score says "Maybe", well then they need to try to refresh their data, especially if it goes pending, giving them some time to do so, which means they get a HP on your file. That HP may not change their internal score, it still could say "No", just a final No to this app.

And you end up with a Denial and a HP.


That's actually a pretty plausable and likely scenario of how it works and the reason for sometimes getting a HP and still a denial. 

Message 36 of 42
Anonymous
Not applicable

Re: NEW policy for AMEX Applications for existing card holders

How do you know that is fact? That doesn't make any sense. When you apply for a new account they run ur credit and INSTANTLY do a HP the reps told me. I spoke to 4 different ones. She said they are no longer basing it on any previous soft pulls.
Message 37 of 42
NRB525
Super Contributor

Re: NEW policy for AMEX Applications for existing card holders


@Anonymous wrote:
How do you know that is fact? That doesn't make any sense. When you apply for a new account they run ur credit and INSTANTLY do a HP the reps told me. I spoke to 4 different ones. She said they are no longer basing it on any previous soft pulls.

Sure it makes sense. They can tag a HP fast, if they choose to, but that doesn't mean it's the first thing they look at for existing cardholders, or even new applicants who have been SP already into AMEX database. I get instapprovals regularly with banks I have cards with already (AMEX, Chase, Citi, BofA, CapOne during this year), and I really doubt they are using the HP data in that short span of time to make the approval. Most of their information is from their internal files, combined with prior SP.

 

In your case, your scores are below 700 so they likely wanted to update the data with the HP just to try to get the approval if they could.

 

The only time one could expect a SP is if the scores are really bad, and the applicant had a short history with AMEX, or had recently caused them concern with payment patterns that were picked up by the SP. In that case, AMEX can look at the app and say "um don't need to know more, No." then it could be a SP.

 

In any event, as others have noted, any app should anticipate a high likelihood of a HP. Sorry the HP didn't result in issuing a card. As your scores improve and you continue building your good payment history with AMEX, then the next time around, likely the HP will result in a new card approval.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 38 of 42
Anonymous
Not applicable

Re: NEW policy for AMEX Applications for existing card holders

Its a good thing inquiries dont hurt after some time....

 

Never in my life (or 6months here at myfico lol) have I read of someone having their transunion pulled for an offical amex, let alone a denial.

Message 39 of 42
NRB525
Super Contributor

Re: NEW policy for AMEX Applications for existing card holders


@Anonymous wrote:

Its a good thing inquiries dont hurt after some time....

 

Never in my life (or 6months here at myfico lol) have I read of someone having their transunion pulled for an offical amex, let alone a denial.


These are the latest AMEX INQ that I got:

SPG   8/ 12/ 2015 EX

EDP 10/   3/ 2015 EX

PRG 10/ 28/ 2015 EX

 

It is possible they changed to using TU, if so it would be a quite recent shift, and I'd expect a few more reports by now.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 40 of 42
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