No SUB on delta platinum if you have reserve?!

[RobotDR]

Anyone heard of this?

I just applied for the 80k mile sub and it says since I have the reserve card, I won't get the SUB

[DakotaM]

American Express in the past week or two unfortunately introduced family language on most of their cards 🙁.  At least they are nice and explicit about not being eligible with the pop-ups.

[RobotDR]

that sucks. Just too late I guess. Wellllll thst sucks. What's family language. I'll google what I can

[RobotDR]

Anyone know if it makes a difference if I call in?

[DakotaM]

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@RobotDR wrote:

that sucks. Just too late I guess. Wellllll thst sucks. What's family language. I'll google what I can

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Family language here means that since you've already got an Amex Delta card, you aren't eligible for the Subs on any of the other Delta cards.  Even though they are different cards, they're all in the same "family".  But if that is the only Amex card you've had, you should be eligible for Subs on any of the other Amex cards since they would be in a different family.  Since Amex changed things up so recently, everyones' still figuring out what constitutes a family to them.

[GZG]

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@RobotDR wrote:

Anyone heard of this?

I just applied for the 80k mile sub and it says since I have the reserve card, I won't get the SUB

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yup, recent new language sweeping across amex cards, the bold text below has the 'family language' 

[RobotDR]

Does an upgrade from personal amex delta gold to personal amex delta platinum count as an application? I ask because I applied for the amex platinum delta platinum and got a 100k sub. However I'm also getting an upgrade offer from delta gold to delta platinum (personal) for 10k points and if thats all I can get, might as well get that but not sure if it counts as an application. I hear you can only apply for 1 card in 5 days.

[CreditCuriosity]

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@RobotDR wrote:

Does an upgrade from personal amex delta gold to personal amex delta platinum count as an application? I ask because I applied for the amex platinum delta platinum and got a 100k sub. However I'm also getting an upgrade offer from delta gold to delta platinum (personal) for 10k points and if thats all I can get, might as well get that but not sure if it counts as an application. I hear you can only apply for 1 card in 5 days.

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different as targeted 

[coldfusion]

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@DakotaM wrote:

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@RobotDR wrote:

that sucks. Just too late I guess. Wellllll thst sucks. What's family language. I'll google what I can

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Family language here means that since you've already got an Amex Delta card, you aren't eligible for the Subs on any of the other Delta cards.  Even though they are different cards, they're all in the same "family".  But if that is the only Amex card you've had, you should be eligible for Subs on any of the other Amex cards since they would be in a different family.  Since Amex changed things up so recently, everyones' still figuring out what constitutes a family to them.

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As of right now it appears that you can still move up the ladder i.e. get approved w/SUB for a lower tier e.g. Delta Gold and instead of an upgrade-in-place later straight up applying and getting approved w/SUB for a higher tiered card in the same family e.g. Delta Platinum and then dropping the lower tiered card.   What you absolutely can't do is start high and then work your way down.

[coldfusion]

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@RobotDR wrote:

I hear you can only apply for 1 card in 5 days.

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Their policy, which multiple data points over the years has shown is not rigidly enforced, is that you can be approved for 1 credit card and 1 charge card on the same day. They will in fact approve 2 x credit cards on the same day if your credit profile justifies it although from memory they will also only approve 2 cards within a rolling 90 day window.