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Synchrony using a SP from almost three months ago :/

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DeeBee78
Valued Contributor

Synchrony using a SP from almost three months ago :/

Recently asked for a CLI on my Amazon store card, and was denied. I got the letter today and under the date of the credit report it said November 17, 2016. 

 

If I call Credit Solutions tomorrow, will they do a fresh SP, or go back to this three month old one? I've paid off quite a bit of debt since then, and only have a small balance reporting on two of my cards. -$386 on QS and $9.99 on my BBR. 

Message 1 of 11
10 REPLIES 10
Anonymous
Not applicable

Re: Synchrony using a SP from almost three months ago :/

I suggest you wait till around the 17th or later until they do another soft pull.  Even if you request they do a soft pull, they are likely going to just use the old report.  So if you can wait, I suggest you do so.

Message 2 of 11
AverageJoesCredit
Legendary Contributor

Re: Synchrony using a SP from almost three months ago :/

Yeah i feel they use your last updated report so id wait til you see your newest updated Fico from Amazon, then call CS.
Message 3 of 11
Anonymous
Not applicable

Re: Synchrony using a SP from almost three months ago :/

In my experience calling CS is a soft pull from that date. I've compared when going online and the letter reflects an old score versus a letter after calling CS and it's the day I called.

Message 4 of 11
Anonymous
Not applicable

Re: Synchrony using a SP from almost three months ago :/


@DeeBee78 wrote:

Recently asked for a CLI on my Amazon store card, and was denied. I got the letter today and under the date of the credit report it said November 17, 2016. 

 

If I call Credit Solutions tomorrow, will they do a fresh SP, or go back to this three month old one? I've paid off quite a bit of debt since then, and only have a small balance reporting on two of my cards. -$386 on QS and $9.99 on my BBR. 


Hi DeeBee78.

 

What is your current TU score?  You know Synchrony bank has those tiers for their cards.  I've been stuck at $6k on Amazon for well over a year since I haven't been able to get my TU over 720. 

 

Hope phone call goes good tomorrow with them.  Keep up updated.

 

Message 5 of 11
Anonymous
Not applicable

Re: Synchrony using a SP from almost three months ago :/

The force update trick might help in this case go into your profile settings and change your address to street instead of ST. and so on
Message 6 of 11
DeeBee78
Valued Contributor

Re: Synchrony using a SP from almost three months ago :/

I just did a TU backdoor look and Synchrony SP'd me on 1/31/17. I wish I could remember the exact day I requested a CLI Smiley Sad 

Message 7 of 11
DeeBee78
Valued Contributor

Re: Synchrony using a SP from almost three months ago :/


@Anonymous wrote:

@DeeBee78 wrote:

Recently asked for a CLI on my Amazon store card, and was denied. I got the letter today and under the date of the credit report it said November 17, 2016. 

 

If I call Credit Solutions tomorrow, will they do a fresh SP, or go back to this three month old one? I've paid off quite a bit of debt since then, and only have a small balance reporting on two of my cards. -$386 on QS and $9.99 on my BBR. 


Hi DeeBee78.

 

What is your current TU score?  You know Synchrony bank has those tiers for their cards.  I've been stuck at $6k on Amazon for well over a year since I haven't been able to get my TU over 720. 

 

Hope phone call goes good tomorrow with them.  Keep up updated.

 


767 according to MyFICO, but I know it's a couple of points lower than that- I just took a HP for a BoA CLI on Friday, and MyFICO *still* hasn't reported it. Creditwise from Capital One sent me an email while the CLI request was still processing. Smiley Very Happy

Message 8 of 11
UncleB
Credit Mentor

Re: Synchrony using a SP from almost three months ago :/

I had the same thing happen last summer with Lowe's... when I tried for a CLI online they turned me down due to something that I knew had recently dropped off my credit reports; the letter also stated the denial was due to a report from several months previous.

 

When I called Credit Solutions they put me on hold for a couple of minutes to do a new SP, and when the CSR returned he approved my request in full. (You can read about my experience here.)

 

There's certainly no harm in giving CS a try... if it were me I would if for no other reason you won't have to be concerned about it for a while (regardless of the outcome).

 

Good luck!  Smiley Wink

Message 9 of 11
Anonymous
Not applicable

Re: Synchrony using a SP from almost three months ago :/


@UncleB wrote:

I had the same thing happen last summer with Lowe's... when I tried for a CLI online they turned me down due to something that I knew had recently dropped off my credit reports; the letter also stated the denial was due to a report from several months previous.

 

When I called Credit Solutions they put me on hold for a couple of minutes to do a new SP, and when the CSR returned he approved my request in full. (You can read about my experience here.)

 

There's certainly no harm in giving CS a try... if it were me I would if for no other reason you won't have to be concerned about it for a while (regardless of the outcome).

 

Good luck!  Smiley Wink


Good advice!Smiley Happy

Message 10 of 11
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