Total Rewards Verification

[Anonymous]

So I called apped about a week ago.. Got a letter that they couldn't identify me with social security number or identification number.. Is this verification or denial? How do I resolve this?

Thanks

[OmarGB9]

Sounds like a denial, unfortunately.

[pizza1]

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@Anonymous wrote:
So I called apped about a week ago.. Got a letter that they couldn't identify me with social security number or identification number.. Is this verification or denial? How do I resolve this?

Thanks

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Did they give you a number to call with a reference #??  Or did the letter say...we couldnt approve your app blah blah...or did it say we need to talk to you and verify you further?? 

[Anonymous]

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@pizza1 wrote:

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@Anonymous wrote:
So I called apped about a week ago.. Got a letter that they couldn't identify me with social security number or identification number.. Is this verification or denial? How do I resolve this?

Thanks

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Did they give you a number to call with a reference #??  Or did the letter say...we couldnt approve your app blah blah...or did it say we need to talk to you and verify you further?? 

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We are unable to approve application, because we could not verify SSN you provided in the application against a CRA..

[lindsaydruart]

Call the Recon line and they may verify. It could have been a typo or something. Doesn't hurt to try. It's not like you got the HP did you?

[Anonymous]

So I was finally able to speak to a rep via consumer relations number(not the easiest task)... I was told that some numbers were transposed and did match CR. He advised reapplying in 30 days. I asked about sending proof. He said I could send ss card and I'd, but most people don't like sending that information (I wasn't uneasy until he said that).. Either way would result in another HP ( yup got HP with wrong SSN?!). I don't this card us worth 2 pulls but I will think about it.

[lindsaydruart]

I wouldn't agree to the extra pull either. Keep calling back and pressing the issue. Ask for a supervisor.