I just used the mobile app to request for CLIs for two different cards. I got them both around the same time (approx 7 months ago); a Cash+ and a Platinum. I've been banking U.S. Bank for approximately 2 years now. I do a good amount of spending on these cards and hardly ever PIF, just $200-$300 payments here and there. I just made $300 payments a few days ago on each card.
For the CLI request form, they just ask for income, assets (optional), and housing expenses. They DON'T ask you how much you want to increase. Then just hit the submit button. Results
Cash+: Original CL $11,500 ($1,400 balance) -> approved for $4000 increase
Platinum: original CL $9,500 ($2,100 balance) -> approved for $3000 increase
The approval was pretty quick. So quick, I don't think there could've been a hard pull in that short period of time. The approvals were almost instant. I have not received any HP notifications from anywhere. The CLIs haven't been adjusted yet in the system, but they said I would receive letters in the mail confirming the approvals. So I'm assuming I should see the adjustments to my CLs soon.
EX - 722
EQ - 728
TU - 742
UPDATE: The CLIs just appeared! (10 mins later)
UPDATE 2: 6 days later and still no HP.
Thats awesome to hear! I might try to go for an CLI ina few months. I want to pay down a few cards first. Does it actually tell you if its a soft or hard pull?