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What the hell, Chase?

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Caught750
Valued Contributor

Re: What the hell, Chase?

I was interested in getting in with Chase when my scores come up a little. I was interested to the extent that I opened not the most convenient checking account with them and moved my DD for about 90 to 100k this year. I was tired of my bank so I also opened a BoA checking account. Frankly at this point with these stories and the way chase seems to treat their clients I'm not even remotely interested in applying only to worry about them jerking me around. Yes, their money, their risk, their rules, that said they're looking to lose alot of clients and/or potential clients with these games. You can barely get through a page here without seeing something like this.
PERSONAL; Amex | AOD FCU | BBVA | BECU | Capital 1 | Chase | Citi | Discover | Key | NFCU | PSECU | SECU MD | Synchrony | US Bank
BUSINESS; Amex | Citi
F8 Current F8s ~750 Best Ever F8s ~775
TOTAL PERSONAL CL > $350k and TCL > $365k
Message 21 of 50
Anonymous
Not applicable

Re: What the hell, Chase?

I was planning to apply for the Freedom and the Chase Amazon Prime Visa in June along with maybe the QS or the DC, but after reading this I am seriously reconsidering my plan of attack. I'd rather deal with a lender who appreciates my business and wants me around not someone that will kick you around and make you jump through their hoops all the time. I do understand from their point it's their money their rules, but still they should care a little more for the customer. 

Message 22 of 50
kgwinn
New Contributor

Re: What the hell, Chase?

I edited my original post to say what happened. Spoiler alert: they suck. 

 

Message 23 of 50
Anonymous
Not applicable

Re: What the hell, Chase?

Wow! I'm really sorry you had to go through this but thank you for sharing your experience it was definitely eye-opening for me and I will definitely be reconsidering whether or not I want to go forward with Chase in a few months.

Message 24 of 50
Caught750
Valued Contributor

Re: What the hell, Chase?

Chase has some solid cards with solid rewards. Thats great but there isn't really anything that can't be had somewhere else, forget em
PERSONAL; Amex | AOD FCU | BBVA | BECU | Capital 1 | Chase | Citi | Discover | Key | NFCU | PSECU | SECU MD | Synchrony | US Bank
BUSINESS; Amex | Citi
F8 Current F8s ~750 Best Ever F8s ~775
TOTAL PERSONAL CL > $350k and TCL > $365k
Message 25 of 50
Anonymous
Not applicable

Re: What the hell, Chase?


@kgwinnwrote:

I edited my original post to say what happened. Spoiler alert: they suck. 

 


You should check out CFPB (Consumer Financial Protection Bureau). Google it and go to their website. They help lots of people with problems like yours. Good luck!

Message 26 of 50
Anonymous
Not applicable

Re: What the hell, Chase?

Doubt the CFPB would be able to do any help here. Technically the banks can close your accounts for any reason they wish, in this case Chase can simply explain like "upon review we have decided to terminate our business relationship", at least people in the past who got their checking+savings+credit cards all closed by Chase got this type of response after bringing it to the CFPB.

 

Chase may provide an accurate answer regarding the credit reporting, but they are not required to re-open the accounts and a generic business decision response will be sufficient.

Message 27 of 50
Caught750
Valued Contributor

Re: What the hell, Chase?

It really is a shame that they seem to do this so often
PERSONAL; Amex | AOD FCU | BBVA | BECU | Capital 1 | Chase | Citi | Discover | Key | NFCU | PSECU | SECU MD | Synchrony | US Bank
BUSINESS; Amex | Citi
F8 Current F8s ~750 Best Ever F8s ~775
TOTAL PERSONAL CL > $350k and TCL > $365k
Message 28 of 50
Anonymous
Not applicable

Re: What the hell, Chase?

Now I am curious what everyone's guess is, in regards to what's a safe number of cards to apply for at once when a Chase card is involved. I was thinking of applying for two cards simultaneously (one being a Chase card), and from a consumer standpoint, I don't think applying for two cards at the same time is worth a lender getting spooked--but who knows now! Smiley Surprised

 

Personally I think Chase's cards have some of the best rewards, alongside AMEX, so I unfortunately can't side with the people who say turn their backs on them. Personal choice Smiley Happy

 

 


@NRB525wrote:
Sorry this happened OP, I have had cards closed by several banks a few years ago, but not all cards.

I suggest a take-away for others may be do not use the old methods of app spree, multiple cards at once and certainly not multiples from Chase at once. I append CSP at the first of January, it was my first new Chase card in three years. I got a message to wait some time period, and did wait. No calls to try to see where status was, no other apps during this time. Approved a week or so later and still open over two months later Smiley Happy

AA cannot be predicted, but too much activity with Chase may raise flags. The new CU bank account, plus multiple apps to different parts of Chase underwriting likely came together eventually. Chase Amazon ( Co-branded ) is probably a different group from Chase Slate ( bank cards )

 

Message 29 of 50
Anonymous
Not applicable

Re: What the hell, Chase?


@Anonymouswrote:

Now I am curious what everyone's guess is, in regards to what's a safe number of cards to apply for at once when a Chase card is involved. I was thinking of applying for two cards simultaneously (one being a Chase card), and from a consumer standpoint, I don't think applying for two cards at the same time is worth a lender getting spooked--but who knows now! Smiley Surprised

 

Personally I think Chase's cards have some of the best rewards, alongside AMEX, so I unfortunately can't side with the people who say turn their backs on them. Personal choice Smiley Happy

 

 


@NRB525wrote:
Sorry this happened OP, I have had cards closed by several banks a few years ago, but not all cards.

I suggest a take-away for others may be do not use the old methods of app spree, multiple cards at once and certainly not multiples from Chase at once. I append CSP at the first of January, it was my first new Chase card in three years. I got a message to wait some time period, and did wait. No calls to try to see where status was, no other apps during this time. Approved a week or so later and still open over two months later Smiley Happy

AA cannot be predicted, but too much activity with Chase may raise flags. The new CU bank account, plus multiple apps to different parts of Chase underwriting likely came together eventually. Chase Amazon ( Co-branded ) is probably a different group from Chase Slate ( bank cards )

 


Thinking back to April 2017 when I was a normal consumer, unaware of combined credit pulls and such, I’d say a normal consumer applies for one card at a time. I didn’t think to double app with the same bank until I found this board for a combined credit pull. It’s about the same time I started strategically applying.

 

Massive assumption here but I think most people are like former me. Regarding Chase, one app in isolation is my direction for others going forward.  Personally, I’d app for a Chase card first and wait until the Chase card was activated and before Chase reported to CBs to start applying for others. By that time, Chase’s RM team should be done their review process. 

Message 30 of 50
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