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ACH Push CC Payment Timeframe? (Update)

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Anonymous
Not applicable

ACH Push CC Payment Timeframe? (Update)

I did a push payment via my bank's bill pay last Wednesday, Feb 27th to Chase and Thursday, Feb 28th to Synchrony. Both instantly deducted my checking account the respective (small, but not $1) payments. After that, there's been no other progress, naturally the bank shows and says it's all a done deal. They were both done about 9AM.

 

[Insert a call from US Bank's fraud department here to verify my phone number is mine. Smiley Tongue Thanks US Bank, I was typing a forum post.]

 

Absolutely nothing shows on either Chase or Synchrony, I know it "typically" is 1-3 business days and I'm at that 3 day mark on Chase already, but what has been the timeframe experience from others here? Specifically Chase and Synchrony (PayPal CB MC). Trying not to be paranoid, but I've never used the bill pay system so it's all new to me. What would happen if I had typoed one of the account numbers as well? Would it be returned/refunded timely or would I have to call it in and do a stop-payment? (Fairly sure I didn't but information is always good)

Message 1 of 33
32 REPLIES 32
rbentley
Established Contributor

Re: ACH Push CC Payment Timeframe?


@Anonymous wrote:

I did a push payment via my bank's bill pay last Wednesday, Feb 27th to Chase and Thursday, Feb 28th to Synchrony. Both instantly deducted my checking account the respective (small, but not $1) payments. After that, there's been no other progress, naturally the bank shows and says it's all a done deal. They were both done about 9AM.

 

[Insert a call from US Bank's fraud department here to verify my phone number is mine. Smiley Tongue Thanks US Bank, I was typing a forum post.]

 

Absolutely nothing shows on either Chase or Synchrony, I know it "typically" is 1-3 business days and I'm at that 3 day mark on Chase already, but what has been the timeframe experience from others here? Specifically Chase and Synchrony (PayPal CB MC). Trying not to be paranoid, but I've never used the bill pay system so it's all new to me. What would happen if I had typoed one of the account numbers as well? Would it be returned/refunded timely or would I have to call it in and do a stop-payment? (Fairly sure I didn't but information is always good)


The title of your post references "ACH push" while the body of your post refers to "bill pay".  Those are two different payment methods.  ACH payments do often take 3 days.  My local credit union delays two days before they push the payment by ACH.  I don't know if that is a fraud prevention meausre.  Online bill pay times vary by provider and whom the payment is being sent to.  Sometimes it is instanteous and shows up the next day, but in other cases they may actually mail out a paper check and it can take 3-4 days before you see the payment posted.

 

You got caught by the intervening weekend.  You should see the payments post as received tomorrow.

 

As to what happens if you make a type and overpay?  Well, you should get a credit after alerting them to the error, but how quickly that happens can vary.  Here is a news story from my local news where such a typo resulted no credit being issued for months until the TV stations consumer advocate got involved on her behalf.  https://kutv.com/news/get-gephardt/oops-typo-costs-riverton-woman-thousands-of-dollars

Message 2 of 33
FinStar
Moderator Emeritus

Re: ACH Push CC Payment Timeframe?

I suppose it depends on the bill payer timeframe for each payee. Since you were paying (pushing) these from US Bank to both Chase and SYNCB respectively, what did it say would be the actual date for paying these 2?

Depending on how they were set up from your end via US Bank, some payments can generally post within the next business day, others could take 2-3 business days and those that normally can't be processed via ACH would generally be processed/paid in about 5 business days.

Did you take a screenshot as a means of reference?
Message 3 of 33
Anonymous
Not applicable

Re: ACH Push CC Payment Timeframe?


@FinStar wrote:
I suppose it depends on the bill payer timeframe for each payee. Since you were paying (pushing) these from US Bank to both Chase and SYNCB respectively, what did it say would be the actual date for paying these 2?

Depending on how they were set up from your end via US Bank, some payments can generally post within the next business day, others could take 2-3 business days and those that normally can't be processed via ACH would generally be processed/paid in about 5 business days.

Did you take a screenshot as a means of reference?

It wasn't from US Bank, I just mentioned them because they had called me in the middle of typing it. Was just their fraud department verifying the number on the application was mine (for a Cash+ card). I was using a local bank's bill pay, the only real information they give as far as "how" it's paid is, if it's a paper check it says "Use Paper: Yes" in the recipient info. Otherwise the info is fairly sparse, just "Recipient Name: Chase Credit Card, Recipient Type: Company. Transaction Type: Bill Pay" (same for Paypal Buyer Credit). It simply comes up as Pay To: Company name, Account number, and confirmation number on the actual payment statement . So I figured it was likely an ACH push. Also it seems for anything requiring paper checks, you have to schedule it for the next day and gets queued, these instantly deducted my checking account and gave me a confirmation number. Figured everything is probably fine, I was just seeing what others have experienced.

Message 4 of 33
FinStar
Moderator Emeritus

Re: ACH Push CC Payment Timeframe?

Local or smaller banks typically can take longer than most major banks. This largely depends on the ACH agreements with the payees, batch processing and settlement timeframes.

So, as long as you are familiar with your bill payer's T&C (hopefully you perused it to see how your bank processes these timeframe-wise), then just keep checking your intended recipients to confirm receipt of your payments.
Message 5 of 33
rbentley
Established Contributor

Re: ACH Push CC Payment Timeframe?

If I was facing a due date crunch I would do a "pull" from the payee account.  Those are usually marked as done the same day.  Push payments can take longer and are not considered as paid until received.

Message 6 of 33
Anonymous
Not applicable

Re: ACH Push CC Payment Timeframe?


@rbentley wrote:

If I was facing a due date crunch I would do a "pull" from the payee account.  Those are usually marked as done the same day.  Push payments can take longer and are not considered as paid until received.


Yeah, every pull payment I've done has posted next day generally and I know they mark as paid same day. I was just seeing the real timeframe for push payments to get around the whole "You can't pay more than your current balance" just to keep a couple cards from reporting balances. Discover did that to me today, gave me the "You cannot make a payment right now, you have a 0 balance" with pending charges yesterday. Today they rolled the charges, then issued the statement, and reported those charges instead of 0. I actually pulled the payment this morning before they even emailed me the statement, or Experian reporting a 'change' to my account (first statement, added the discover account + charges). Nothing major, just 2% uti, but still, trying to AZEO Smiley Tongue I have auto-PIF just incase I ever miss anything.

Message 7 of 33
Jetboy
Regular Contributor

Re: ACH Push CC Payment Timeframe?


@FinStar wrote:
I suppose it depends on the bill payer timeframe for each payee. Since you were paying (pushing) these from US Bank to both Chase and SYNCB respectively, what did it say would be the actual date for paying these 2?

Depending on how they were set up from your end via US Bank, some payments can generally post within the next business day, others could take 2-3 business days and those that normally can't be processed via ACH would generally be processed/paid in about 5 business days.

Did you take a screenshot as a means of reference?

I have experienced this with RBFCU. It is driving me away from using there ACH system. And that they will not let you set up external bank accounts for future use...you have to enter the routing and account number each time you want to do an external ACH. They seem to want to make ACH use as inconvenient as possible...ughhh.


Message 8 of 33
Anonymous
Not applicable

Re: ACH Push CC Payment Timeframe?


@FinStar wrote:
Local or smaller banks typically can take longer than most major banks. This largely depends on the ACH agreements with the payees, batch processing and settlement timeframes.

So, as long as you are familiar with your bill payer's T&C (hopefully you perused it to see how your bank processes these timeframe-wise), then just keep checking your intended recipients to confirm receipt of your payments.

Update... Synchrony posted the payment, Chase still has not, despite being paid a day earlier. So 3 business days for Synchrony... Feb 28 - Mar 5, Chase is on day 4, was paid on Feb 27th. Another interesting note, I pulled a payment for Discover yesterday and it was reporting a balance to my CR. Today, however, after the payment has been reflected (next day ftw, even bank account is updated), All reports show 0 balance on Discover. I remember chase reports 0 after balance paid off, wasn't aware that Discover did it as well.

Message 9 of 33
Anonymous
Not applicable

Re: ACH Push CC Payment Timeframe?

Yeah Sync didn’t post my push payment until today but my bank automatically moved my payment delivery date to today when I scheduled it on Thursday evening, debiting my account for it yesterday. 

 

Push payments are kind of nerve wracking, I have been loathing having to make my payments as pull for my Sync accounts but I might just have to start doing it and keep push for emergencies. 

Message 10 of 33
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