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AMEX HELP! Balance question

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Contributor

AMEX HELP! Balance question

Hi All,

I'm a brand new AMEX user, and my closing is today; I made a payment before the cycle closed, but I still have a small balance showing. I logged on today to pay it, and I'm not being allowed to pay "No balance due on this account at this time" pops up in a window.

I know that I have a balance, and I want to pay it so that I can maintiain my AZEO status.

Any advice is greatly appreciated.

Amazon Prime Card 1800
AMEX EveryDay 1000
AMEX Hilton Honors Ascend 3000
BBVA Compass CP 5900
Care Credit 8500
Discover IT CashBack 12,000
NFCU Cash Rewards 3000
NFCU Platinum 5000
Cap1 Quicksilver 1100
VS VIP Card 2350
Kohl's Charge 2500
SamsClub 7500
NFCU Auto Loan 22k.
Starting Score 5/2017: 526
Current Score: 693
Goal Score: 780


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Message 1 of 19
18 REPLIES 18
Established Contributor

Re: AMEX HELP! Balance question

you can push payment from your bank, although its probably too late for this billing cycle.

 

Ⳏroſilē oſ ᥠ chԑap, ſrēqⴑēnt ſlyԑr ✈⛽⛾ ⳎroⳎel ✈⛾ ८s ⛾⬮ ᦑold ☎ Ⲙileⴑp ┊ iէ ⛽ ८∰
⛪ ▲G ┊ q§ ┊८ſu ┊ ↇᏨ ┊ ēD ⛎ ᐰmzn √/ᐰ ┊ wſ -√ ⛪ Ɲĕхт: ➕ citiⳎrēm ┊ βoſᥠ ८R
Message 2 of 19
Established Contributor

Re: AMEX HELP! Balance question

Did the payment you make cover the whole balance? Or did the new balance show up after the cycle closed?



[2/2019]
Message 3 of 19
Contributor

Re: AMEX HELP! Balance question

No, it didn't. It covered the balance at the time, but I made another charge after that, so was going to pay it by statement closing (today).

Does AMEX only allow one payment per month?

With other cards, i'm accustomed to paying several times per month.

Amazon Prime Card 1800
AMEX EveryDay 1000
AMEX Hilton Honors Ascend 3000
BBVA Compass CP 5900
Care Credit 8500
Discover IT CashBack 12,000
NFCU Cash Rewards 3000
NFCU Platinum 5000
Cap1 Quicksilver 1100
VS VIP Card 2350
Kohl's Charge 2500
SamsClub 7500
NFCU Auto Loan 22k.
Starting Score 5/2017: 526
Current Score: 693
Goal Score: 780


Take the myFICO Fitness Challenge
Message 4 of 19
Established Contributor

Re: AMEX HELP! Balance question

you can pay as many times as your heart desires.

Ⳏroſilē oſ ᥠ chԑap, ſrēqⴑēnt ſlyԑr ✈⛽⛾ ⳎroⳎel ✈⛾ ८s ⛾⬮ ᦑold ☎ Ⲙileⴑp ┊ iէ ⛽ ८∰
⛪ ▲G ┊ q§ ┊८ſu ┊ ↇᏨ ┊ ēD ⛎ ᐰmzn √/ᐰ ┊ wſ -√ ⛪ Ɲĕхт: ➕ citiⳎrēm ┊ βoſᥠ ८R
Message 5 of 19
Valued Contributor

Re: AMEX HELP! Balance question


@GeePee wrote:

No, it didn't. It covered the balance at the time, but I made another charge after that, so was going to pay it by statement closing (today).

Does AMEX only allow one payment per month?

With other cards, i'm accustomed to paying several times per month.


Amex allows one payment a month for new card members.  Are you a new card member at Amex?

Chase Sapphire Reserve • PenFed Power Cash Rewards • and five cards in the sock drawer

No CC debt • No bonus chasing • No app sprees • No gift cards • No AZEO • No airline incidentals • No hotel cards • No store cards • No business cards • No authorized users
Message 6 of 19
Established Contributor

Re: AMEX HELP! Balance question

If you're new with Amex, they may only allow one payment per month. Regardless, the effect of AZEO is short lived, since by next month, you should be able to pay multiple times.



[2/2019]
Message 7 of 19
Contributor

Re: AMEX HELP! Balance question

Yes. I stated that in my original post.


@UpperNwGuy wrote:

@GeePee wrote:

No, it didn't. It covered the balance at the time, but I made another charge after that, so was going to pay it by statement closing (today).

Does AMEX only allow one payment per month?

With other cards, i'm accustomed to paying several times per month.


Amex allows one payment a month for new card members.  Are you a new card member at Amex?


 

Amazon Prime Card 1800
AMEX EveryDay 1000
AMEX Hilton Honors Ascend 3000
BBVA Compass CP 5900
Care Credit 8500
Discover IT CashBack 12,000
NFCU Cash Rewards 3000
NFCU Platinum 5000
Cap1 Quicksilver 1100
VS VIP Card 2350
Kohl's Charge 2500
SamsClub 7500
NFCU Auto Loan 22k.
Starting Score 5/2017: 526
Current Score: 693
Goal Score: 780


Take the myFICO Fitness Challenge
Message 8 of 19
Contributor

Re: AMEX HELP! Balance question

In my experience you will be able to pay again in a few days, until Amex probably sees that your bank account won’t bounce on them. You’ll be able to pay multiple times a month after the first billing cycle. I remember I charged my card before I even got it, and paid it of within the next day. Then still kept using it and couldn’t make payments till about 10 days after and now i can pay multiple times a month.
Gardening till 12/2019!




Message 9 of 19
Established Contributor

Re: AMEX HELP! Balance question

Wait, how will Amex be able to reject your payment if you push from your bank?

Ⳏroſilē oſ ᥠ chԑap, ſrēqⴑēnt ſlyԑr ✈⛽⛾ ⳎroⳎel ✈⛾ ८s ⛾⬮ ᦑold ☎ Ⲙileⴑp ┊ iէ ⛽ ८∰
⛪ ▲G ┊ q§ ┊८ſu ┊ ↇᏨ ┊ ēD ⛎ ᐰmzn √/ᐰ ┊ wſ -√ ⛪ Ɲĕхт: ➕ citiⳎrēm ┊ βoſᥠ ८R
Message 10 of 19
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