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AMEX HELP! Balance question

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Contributor

Re: AMEX HELP! Balance question

OFF topic, but does the forum restart the clock every year?

I just 'ranked up' from valued member to new contributor...wth?

Amazon Prime Card 1800
AMEX EveryDay 1000
AMEX Hilton Honors Ascend 3000
BBVA Compass CP 5900
Care Credit 8500
Discover IT CashBack 12,000
NFCU Cash Rewards 3000
NFCU Platinum 5000
Cap1 Quicksilver 1100
VS VIP Card 2350
Kohl's Charge 2500
SamsClub 7500
NFCU Auto Loan 22k.
Starting Score 5/2017: 526
Current Score: 693
Goal Score: 780


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Message 11 of 19
Established Contributor

Re: AMEX HELP! Balance question

member=!contributor.

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Message 12 of 19
Contributor

Re: AMEX HELP! Balance question

I made first payment two weeks ago, still can't process another one in this cycle.


@chriz_r wrote:
In my experience you will be able to pay again in a few days, until Amex probably sees that your bank account won’t bounce on them. You’ll be able to pay multiple times a month after the first billing cycle. I remember I charged my card before I even got it, and paid it of within the next day. Then still kept using it and couldn’t make payments till about 10 days after and now i can pay multiple times a month.

 

Amazon Prime Card 1800
AMEX EveryDay 1000
AMEX Hilton Honors Ascend 3000
BBVA Compass CP 5900
Care Credit 8500
Discover IT CashBack 12,000
NFCU Cash Rewards 3000
NFCU Platinum 5000
Cap1 Quicksilver 1100
VS VIP Card 2350
Kohl's Charge 2500
SamsClub 7500
NFCU Auto Loan 22k.
Starting Score 5/2017: 526
Current Score: 693
Goal Score: 780


Take the myFICO Fitness Challenge
Message 13 of 19
Contributor

Re: AMEX HELP! Balance question

ahh. ok.


@FortifiedHM wrote:

member=!contributor.


 

Amazon Prime Card 1800
AMEX EveryDay 1000
AMEX Hilton Honors Ascend 3000
BBVA Compass CP 5900
Care Credit 8500
Discover IT CashBack 12,000
NFCU Cash Rewards 3000
NFCU Platinum 5000
Cap1 Quicksilver 1100
VS VIP Card 2350
Kohl's Charge 2500
SamsClub 7500
NFCU Auto Loan 22k.
Starting Score 5/2017: 526
Current Score: 693
Goal Score: 780


Take the myFICO Fitness Challenge
Message 14 of 19
Moderator

Re: AMEX HELP! Balance question


@GeePee wrote:

OFF topic, but does the forum restart the clock every year?

I just 'ranked up' from valued member to new contributor...wth?


You ranked up; here's the chart:  https://ficoforums.myfico.com/t5/User-Guidelines-General/Community-Ranks/m-p/3888542#M256

 

As for your question, just give Amex a call and a CSR will be happy to process the payment for you.  As others have already stated next month it won't be a problem.

Message 15 of 19
Community Leader
Senior Contributor

Re: AMEX HELP! Balance question

This card won't likely report until its second statement. That gives you a reprieve if your balance this month is higher than you'd like.

Message 16 of 19
Regular Contributor

Re: AMEX HELP! Balance question


@GeePee wrote:

Hi All,

I'm a brand new AMEX user, and my closing is today; I made a payment before the cycle closed, but I still have a small balance showing. I logged on today to pay it, and I'm not being allowed to pay "No balance due on this account at this time" pops up in a window.

I know that I have a balance, and I want to pay it so that I can maintiain my AZEO status.

Any advice is greatly appreciated.


I just became a new AMEX member as well and for your first statement you can only make 1 payment any subsequent statements you can make as many as you'd like.

 

Why this is a thing I do not know. It might be worth while to give them a call and see what they can do.

 

Just call and ask them to take your money, who knew that would be difficult for a company Smiley Happy.




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TOTAL: $128k | EX: 808 TU: 810 | 28 yo
Message 17 of 19
Valued Contributor

Re: AMEX HELP! Balance question

The limitation of 1 payment for 30 days is for adding a new payment account, not for being a new Amex member, although in many case they're one in the same. Later on if and when you add another payment account, the same restriction will apply again. That said, like already mentioned by other posters, you can either call in and ask the CSR to process additional payments or you can push additional payments from the payment account.
Message 18 of 19
Established Contributor

Re: AMEX HELP! Balance question


@Patriot36 wrote:

@GeePee wrote:

Hi All,

I'm a brand new AMEX user, and my closing is today; I made a payment before the cycle closed, but I still have a small balance showing. I logged on today to pay it, and I'm not being allowed to pay "No balance due on this account at this time" pops up in a window.

I know that I have a balance, and I want to pay it so that I can maintiain my AZEO status.

Any advice is greatly appreciated.


I just became a new AMEX member as well and for your first statement you can only make 1 payment any subsequent statements you can make as many as you'd like.

 

Why this is a thing I do not know. It might be worth while to give them a call and see what they can do.

 

Just call and ask them to take your money, who knew that would be difficult for a company Smiley Happy.


It was like that with Citi as well, as my first payment cycle it took them a while to push multiple payments through. It might also be the same with Chase, but I don't know, since I have a checking account with them also. 



[2/2019]
Message 19 of 19
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