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Basically the subject line but some context:
I'm rebuilding my credit, score is around 700 now. I signed up for the Cash Magnet card which is a flat 1.5 percent cash back. Only a $1000 CL which I know means I'm seen as a higher risk by them right now. No derogatory marks anymore though, just taking some time to pay off other cards with high utilization.
I think I got Amex confused with Citi when I applied. I thought the Reward Dollars from Cash Magnet could be converted to Membership Points. But I think that is actually Citi that lets you turn Cash Back into Thank You Points.
An Amex chat rep just told me that I can't change a Reward Dollars card to a Reward Membership card, which... ok, I understand.
But I was also just told that I could change Cash Magnet to Blue Cash Everyday or Blue Cash Preferred because it is same family, but that I have to wait one year. I just got Cash Magnet in April.
They gave me a number to call if I want to plead my case.
TLDR: Is it worth begging a supervisor to change my Cash Magnet to a Blue Cash Everyday or a Blue Cash Preferred and just tell them I'm new to Amex and I regret which card I signed up for last month? If I am stuck with Cash Back instead of Membership Points in this family of cards, I wish I would have went with one of the ones that offers more cash for groceries and gas instead of just the flat 1.5% Cash Magnet gives.
Thank you.
@JMGWriter wrote:Basically the subject line but some context:
I'm rebuilding my credit, score is around 700 now. I signed up for the Cash Magnet card which is a flat 1.5 percent cash back. Only a $1000 CL which I know means I'm seen as a higher risk by them right now. No derogatory marks anymore though, just taking some time to pay off other cards with high utilization.
I think I got Amex confused with Citi when I applied. I thought the Reward Dollars from Cash Magnet could be converted to Membership Points. But I think that is actually Citi that lets you turn Cash Back into Thank You Points.
An Amex chat rep just told me that I can't change a Reward Dollars card to a Reward Membership card, which... ok, I understand.
But I was also just told that I could change Cash Magnet to Blue Cash Everyday or Blue Cash Preferred because it is same family, but that I have to wait one year. I just got Cash Magnet in April.
They gave me a number to call if I want to plead my case.
TLDR: Is it worth begging a supervisor to change my Cash Magnet to a Blue Cash Everyday or a Blue Cash Preferred and just tell them I'm new to Amex and I regret which card I signed up for last month? If I am stuck with Cash Back instead of Membership Points in this family of cards, I wish I would have went with one of the ones that offers more cash for groceries and gas instead of just the flat 1.5% Cash Magnet gives.
Thank you.
Personally I would just stick with it, rather than try to swim upstream. In the end it will probably balance out anyway, since you'll be getting 1.5 cents, rather than 1 cent, on all the non-bonus category payments.
You can certainly try to plead your case to a supervisor about a product change to a Blue Cash Everyday card because you goofed and applied for the wrong card, as you won't end up any worse off than you are now.
They would not change your Cash Magnet card to a Blue Cash Preferred because there are federal laws that prohibit issuers from product changing a card less than 12 months old to a different one that has a higher annual fee. The Cash Magnet is a $0 card whereas the BCP has a $95/yr annual fee.
Depends on when you got the card because the issuer can't allow you to product change in the first 12 months if there is a change in AF.
You'll have to have your current card for one year. As per federal regulations.
Ok, so AMEX issues Cash Magnet.
Citi has other cards
On another thread you have Wells Fargo and Apple Card, which is not a thing.
Sounds like you have a number of good cards as you begin your rebuild, and it may be best to stop applying, let these cards age and help improve your score, and read up on the various cards and banks that are available so you get them clear in your mind. Yes, your card wallet may not be optimal at the moment, but credit is a marathon and with Gotchas like Chase 5/24 lurking out there, its best to take each step toward a card app very carefully. Calling CSR's to try to fix app errors is not recommended.