Amex fico score not updating

[Anonymous]

I'm getting the score from March 28th which posted on the 29th after the March 25th statement. My last statement cut on April 24th and still haven't seen an April score. Wondering if anyone else is having issues. I thought I remembered someone else talking about it but haven't found any topics. 

[Anonymous]

It sounds like it hasn't even been a week yet since you would have expected to see the score update, so I'd give it a bit more time.

You could contact CS and see what they have to say. 

How long have you had the account?

[Anonymous]

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@Anonymous wrote:

I'm getting the score from March 28th which posted on the 29th after the March 25th statement. My last statement cut on April 24th and still haven't seen an April score. Wondering if anyone else is having issues. I thought I remembered someone else talking about it but haven't found any topics. 

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Mine is still reporting from the 31st of March. I still get Experian updates so I haven’t been too worried, yet.

[Anonymous]

I've had the account for 7 months. I have the score from Experian also 😋 just wondering what the deal was. It's always reported between the 25th-29th of the month...

[Anonymous]

I find this to be normal for Amex, I've always expected the new score to post during the 2nd week of the following month after pulled date, very similar to Citi's timeline with Bancard 8, Discover is better, usually posts within a week.

[Anonymous]

Mine still showing from Jan 20. Called twice and was assured it would update within a week.

[K-in-Boston]

Mine is still showing from April 4th, which is a bit unusual for me since my score has historically updated several times a month (assuming due to numerous accounts).

[Adkins]

Mine says the last update was April 14th. (I had to go look because I was curious.)

[UncleB]

Mine is reporting from April 28.

I honestly can't say with certainty if this is 'normal' for me, since I've not paid attention in a few months.  I do know that historically I've seen them update at various dates, though.

[Anonymous]

So mine(finally) updated today showing score from April 28th.