@Anonymous wrote:
Hi fevmlo,

First of all, Welcome to the States!

Secondly, as a longtime customer of BofA (10+ years)
I must agree that their customer service and willingness
to go the extra mile without asking is very refreshing these
days.

Thirdly, your testimonial is the exact opposite of some of the
negative press BofA has endured recently. Just as they took initiative
to raise your hubby's credit card limits, they also have not hesitated
to lower or eliminate home equity lines of credit when the situation
dictated.

What BofA giveth, they also taketh away.
And lastly, it must have felt nice to pay down your husband's
balance after converting your super-strong GBP's to US Dollars!

It's nice to see someone getting extra mileage from the greenback these days...
Thanks again for sharing your story. Enjoy the weekend!

CanDo
"The right attitude is everything"
Thank you for the welcome!! You can't imagine how happy I (still) am, after several years of plotting & scheming to get the two of us actually living on the same continent, to be here!

Credit-wise, for me, it's weird... at the age of 32, and having had endless amounts of time to read up on this stuff, it's like getting to start again from year zero (which, I guess, it is) armed with knowledge your average teenager/college-aged kid has little clue about. The massive importance placed on credit history etc here is MUCH greater than in the UK, but it's good to start the whole thing off without the whole 'a store is offering me free money to buy their clothes? WOOHOO!' card-maxing attitude that might blight the average fledgeling credit history (yeah, mine in the UK included).
Anyway... everything you've said about BoA's habit of reducing limits, etc, is EXACTLY in line with the stuff I've read that makes me so wary of them 'in general' - obviously closing someone's HELOC would be infinitely worse than merely lowering my husband's CL, but that is what I honestly expected them to do after we paid it off... the fact they've kept increasing the limit (and now reduced the interest limit unasked) came as a VERY nice surprise indeed! I'm glad I know we need to play very carefully with these people (especially in the economic climate right now), but still, it's nice when they DO take actions that are the opposite of the nasty 'adverse' kind!
As for the paying-off-the-credit-card, yep, after seeing the horrible minimum payment/huge interest/minimum payment vicious circle that had been going on, that felt VERY good, despite the considerable savings-depletion involved! Took me a while to get him to see the point of it (i.e. not feeling bad and that I was 'bailing him out' - ridding ourselves of a nasty monthly CC payment was very definitely a good thing 'for us', it just made sense !), and not feel like I was 'wasting' money, but a year later, it's definitely made a difference. And as for the exchange rate... well, let's just say that historically I've not been that great at the saving money game, but found that the "two dollars to the pound, two dollars to the pound!" mantra going through my head for the 6-12 months before I moved here was a HUGE incentive in convincing me to squirrel away every last penny I could possibly manage!

OK, thread-hijack OVER, I promise... but thanks loads for the welcome - I love this forum, and have learned SO much since I first discovered it!