Barclays Uber Visa Refresh

[Anonymous]

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@Anonymous wrote:

i got my card recently too and i don't see that thing when i log in, but i use a popup blocker so maybe thats why. if they do this, nobody will know when to cash out to get any cashback before it all becomes worthless uber-cash. that will cause a big lawsuit!

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Yeah there are no legal grounds to sue over rewards. There is zero regulation when it comes to rewards. They can be devalued, adjusted, or flat out removed at any time. 

With the changes Uber is making, people should cash out ASAP and stop using the card if Uber Cash doesn't work for them.

[firefox100]

Lets do this again. I cash out on Uber visa had the cash sent to my checking account it was over 150 dollars. I may take the offer at some time to transfer cash to my checking account for 15 @ 0 percent with no transaction fee. I will not close out account who know what can ahppen later on.

[Anonymous]

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@firefox100 wrote:

Lets do this again. I cash out on Uber visa had the cash sent to my checking account it was over 150 dollars. I may take the offer at some time to transfer cash to my checking account for 15 @ 0 percent with no transaction fee. I will not close out account who know what can ahppen later on.

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A 3% BT fee is pretty much the equivalent of a 6% APR.

I agree that closing the card is like cutting off your nose to spite your face.  Who knows what will happen in the future?

[Anonymous]

I just hit the SUB and they awarded me 10,000 points so I’m officially over the minimum $25 redemption. I’m going to keep it there until I cash out and sock drawer next month.

[randomguy1]

Dear XXX

Thank you for contacting us regarding your Uber Visa Card. We can certainly address your inquiry regarding the rewards change on your account.  

We are pleased to inform you that we continually evaluate our products to ensure they are favorably positioned in the marketplace.  We can confirm that there will be changes on the rewards program on your account.  Accounts opened between November 1, 2017 - July 27, 2019 will be converted the day after their February 2020 billing cycle.

Nonetheless, you will still earn Uber Cash, which never expires, in several ways:

•  5% back in Uber Cash on Uber services

•  3% back in Uber Cash on Dining and Travel transactions (Airfare, Hotel, and Vacation Home Rental transactions as defined by the merchant category code)

•  1% back in Uber Cash on all other purchases 

For additional information about this product change, please call 866-823-7543.  Our agents are available 7 days a week, 24 hours a day.  We apologize for any inconvenience this may cause, however, this is to ensure that you are connected to a Specialist that could fully assist you to your concern.  We hope that we've been able to clarify the situation.

We know you have many choices when selecting a financial institution, and we thank you for allowing us to service your credit card needs.  If you have any other questions or concerns, please reply to this message. 

Sincerely,

Customer Care

I wrote back to support as my account was opened after July 27, 2019. I am asking for their confirmation that my account opened in August, therefore my account should be converted after my May 2020 Statement. The response shows me either they made a mistake or they didn't bother looking at my open date.

[Anonymous]

Here’s their response via message center:

Thank you for contacting us regarding your Uber Visa Card. We apologize for any inconvenience this may cause and can certainly explain regarding the product change on your account.

We understand your concerns and apologize if you have received anything less than superior service from us. We strive for excellence and appreciate the time you have taken to give us your feedback.

Upon review, we can confirm that the changes are coming to the rewards and benefits of your Uber Visa Card beginning in your February 2020 billing period.

In line with this, please know that your account will change from the Uber Visa Card to the Uber Credit Card after the next account cycle. The new reward structure and redemption options will take effect at that time. We hope that we've been able to clarify the situation.

We appreciate your continued business with us. If you have any other questions or concerns, please reply to this message.

Sincerely,

Customer Care


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Because they're giving conflicting information, I'm just going to assume my transition date is 2/2020. I'd rather be safe than sorry and stuck with useless Uber Cash.

[MachoHombre]

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@Anonymous wrote:

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@firefox100 wrote:

Lets do this again. I cash out on Uber visa had the cash sent to my checking account it was over 150 dollars. I may take the offer at some time to transfer cash to my checking account for 15 @ 0 percent with no transaction fee. I will not close out account who know what can ahppen later on.

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A 3% BT fee is pretty much the equivalent of a 6% APR.

I agree that closing the card is like cutting off your nose to spite your face.  Who knows what will happen in the future?

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Qualifying for this card was not a slam dunk.   Those that did can most certainly get better than 3% transfer and a handful of months at 0%.

3% transaction work in their favor, not yours when comparing options.   I'd dare guess that if you called existing accounts they'd match that if not better it, -and there are dozens of cards offering equal or much better for new accounts. 

 ....and IMO most all of these banks are better to partner with than Barclay.   

Partners in your financial transactions are like dance partners, why not choose nice and loyal ones.  

I made a poor decision taking Barclay to the dance, I'm certainly not taking her home.  Not even too many beers could make it happen LOL.

[randomguy1]

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@randomguy1 wrote:

Dear XXX

Thank you for contacting us regarding your Uber Visa Card. We can certainly address your inquiry regarding the rewards change on your account.  

We are pleased to inform you that we continually evaluate our products to ensure they are favorably positioned in the marketplace.  We can confirm that there will be changes on the rewards program on your account.  Accounts opened between November 1, 2017 - July 27, 2019 will be converted the day after their February 2020 billing cycle.

Nonetheless, you will still earn Uber Cash, which never expires, in several ways:

•  5% back in Uber Cash on Uber services

•  3% back in Uber Cash on Dining and Travel transactions (Airfare, Hotel, and Vacation Home Rental transactions as defined by the merchant category code)

•  1% back in Uber Cash on all other purchases 

For additional information about this product change, please call 866-823-7543.  Our agents are available 7 days a week, 24 hours a day.  We apologize for any inconvenience this may cause, however, this is to ensure that you are connected to a Specialist that could fully assist you to your concern.  We hope that we've been able to clarify the situation.

We know you have many choices when selecting a financial institution, and we thank you for allowing us to service your credit card needs.  If you have any other questions or concerns, please reply to this message. 

Sincerely,

Customer Care

I wrote back to support as my account was opened after July 27, 2019. I am asking for their confirmation that my account opened in August, therefore my account should be converted after my May 2020 Statement. The response shows me either they made a mistake or they didn't bother looking at my open date.

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I received word back and it looks like I am being converted in May 2020. At least I have it in writing now via SM.

Dear xxx

Thank you for contacting us regarding your Uber Visa Card. We can certainly address your inquiry regarding the conversion of your account.
 

Upon review, we can confirm that accounts opened between July 28, 2019 - October 27, 2019 will be converted the day after their May 2020 billing cycle. Our records indicate that your was opened on August 28, 2019. This would mean that your account will be converted after your May 16, 2020 cycle.

We apologize for the confusion, and hope that we've been able to clarify the situation. If you have any other questions or concerns, please reply to this message. 
 
Sincerely,

Customer Care

[randomguy1]

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@Anonymous wrote:

Because they're giving conflicting information, I'm just going to assume my transition date is 2/2020. I'd rather be safe than sorry and stuck with useless Uber Cash.

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I could contact them again and verify the following that I received via SM:

Accounts opened between July 28, 2019 - October 27, 2019 will be converted the day after their May 2020 billing cycle. Our records indicate that your was opened on August 28, 2019. This would mean that your account will be converted after your May 16, 2020 cycle.

[Anonymous]

i got my card on oct 21 and the email i got said it will be converted "starting with the may cycle," now they're saying it will be converted after the may cycle ends?