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I've been told that the Best Buy MC CLI request is a HP. I can't say for certain, as I've not done so. Someone with experience may want to chime in here.
I just went thru mine (without requesting) online and at the verify step it said "By submitting this form you authorize Citibank, N.A. to obtain your credit report.". Safer to assume that they'll do a hard inquiry when they specifically say that as you're agreeing that they can do one.
Every time I have asked for one it has been a hard pull.
100% hp
I've only done it once via phone, and it was a HP.
They didn't ask about pulling the CR. They just did.
This was November last year, just before Black Friday.
I thought about buying something at BB on Black Friday so I requested a small CLI.
Never bought anything though. Lines were too crazy.