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CHASE RECON HELP HELP

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ojefferyo
Valued Contributor

Re: CHASE RECON HELP HELP

We may never know.

Amex Platinum, Amex Hilton HHonors Surpass, Chase Southwest Premier, Chase Marriott Rewards Premier, Discover IT, Sony Visa, Barclay Arrival+ MC, Cabela Visa, Walmart SC, Amazon SC, Kohls, Diners Club Premier, PayPal Credit, PenFed Platinum Reward Visa, PenFed PLOC, Chase Ritz Carlton, Citi TY Premier, Amex BCP, Discover Miles, Care Credit, Blue Nile SC, iComfort SC, Cap1 Venture, Chase Hyatt, Lowes, US Bank Cash+, Citi Costco Visa
Message 11 of 22
Anonymous
Not applicable

Re: CHASE RECON HELP HELP


@ojefferyo wrote:

We may never know.


@ojefferyo,

 

I hope not.. We can all learn from OP.  Where is he/she?

Message 12 of 22
ojefferyo
Valued Contributor

Re: CHASE RECON HELP HELP

Hopefully down Chase's throat

Amex Platinum, Amex Hilton HHonors Surpass, Chase Southwest Premier, Chase Marriott Rewards Premier, Discover IT, Sony Visa, Barclay Arrival+ MC, Cabela Visa, Walmart SC, Amazon SC, Kohls, Diners Club Premier, PayPal Credit, PenFed Platinum Reward Visa, PenFed PLOC, Chase Ritz Carlton, Citi TY Premier, Amex BCP, Discover Miles, Care Credit, Blue Nile SC, iComfort SC, Cap1 Venture, Chase Hyatt, Lowes, US Bank Cash+, Citi Costco Visa
Message 13 of 22
Anonymous
Not applicable

Re: CHASE RECON HELP HELP


@ojefferyo wrote:

Hopefully down Chase's throat


Hahahaha.. I hope so and I hope he/she reports back.

Message 14 of 22
sjt
Senior Contributor

Re: CHASE RECON HELP HELP


@Sooners2013 wrote:

After many years with Chase I received a letter from them closing my account.  No request for information, nothing.  Never late.  Never max and no change in my overall credit.  I need a number to call Chase to speak with them.  Can you HELP me please? 


Call the Recon Dept or the Executive offices.

 

Keep us posted.

American Express: Platinum Charge, Optima, Business Gold, Delta Business Reserve, Business Cash, Business Plus
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Message 15 of 22
Sooners2013
Regular Contributor

Re: CHASE RECON HELP HELP

I have a very long credit history and have never had a late payment on ANY account.  Most of my accounts are allat least 4-7 years old.  My chase card was opened in 2010 and I had never been late, over the limit, or any issues.  I have years ago had a balance that was paid over a 2-3 month period, but in the last 2+ years I have always paid in full.   My credit scores and utlization have not had any significant change.  Most of my limits on cards are $20-50,000.  I pay all of those in full each month and run as much as $30-40,000 on my primary card, which is not the Chase card, each month.  My total avaialable credit lines are over $300,000, but never have any balances reporting as I pay them in full before they bill each month so that my statement balances are at 0.  I havent had any questionable charges, no seeking bonuses or anyting unusual. 

When I called the customer service all they would say is that the bank had decided to terminate the relationship.  I then called credit recon department and they only would repeat the same.  No one could or would provide me with any firm information.  So, that is all I can tell you about their decision. 

I have two cards with BofA with total limits of over $100,000.  I have three citibank cards including the AA and AA Executive with total lines of $125,000.  My others are Elan $25,000, PenFed 40,000, NFCU $40,000, and several others.  My Chase was one of my lowest with $15,000 so it wasnt my choice of cards. 

Message 16 of 22
Anonymous
Not applicable

Re: CHASE RECON HELP HELP


@Sooners2013 wrote:

I have a very long credit history and have never had a late payment on ANY account.  Most of my accounts are allat least 4-7 years old.  My chase card was opened in 2010 and I had never been late, over the limit, or any issues.  I have years ago had a balance that was paid over a 2-3 month period, but in the last 2+ years I have always paid in full.   My credit scores and utlization have not had any significant change.  Most of my limits on cards are $20-50,000.  I pay all of those in full each month and run as much as $30-40,000 on my primary card, which is not the Chase card, each month.  My total avaialable credit lines are over $300,000, but never have any balances reporting as I pay them in full before they bill each month so that my statement balances are at 0.  I havent had any questionable charges, no seeking bonuses or anyting unusual. 

When I called the customer service all they would say is that the bank had decided to terminate the relationship.  I then called credit recon department and they only would repeat the same.  No one could or would provide me with any firm information.  So, that is all I can tell you about their decision. 

I have two cards with BofA with total limits of over $100,000.  I have three citibank cards including the AA and AA Executive with total lines of $125,000.  My others are Elan $25,000, PenFed 40,000, NFCU $40,000, and several others.  My Chase was one of my lowest with $15,000 so it wasnt my choice of cards. 


@Sooners1013,

 

Sorry to hear.  Hopefully they re-open it as they did for others...

Message 17 of 22
CreditCuriosity
Moderator Emeritus

Re: CHASE RECON HELP HELP

My guess is they figured you had sufficent credit or possibly even over extended and they never really got any use, thus you weren't profitable and they obviously could see your other 50k CL's with other banks...  Probably just a business decision.  Not a very tasteful one on how they did it, but that is just my guess.

 

Message 18 of 22
Anonymous
Not applicable

Re: CHASE RECON HELP HELP


@CreditCuriousity wrote:

My guess is they figured you had sufficent credit or possibly even over extended and they never really got any use, thus you weren't profitable and they obviously could see your other 50k CL's with other banks...  Probably just a business decision.  Not a very tasteful one on how they did it, but that is just my guess.

 


I second this.. But what I Don't get why is it soo difficult to tell the cardholder the truth about account closure.  I know it is about money but it is just not right.

Message 19 of 22
Ghoshida
Valued Contributor

Re: CHASE RECON HELP HELP


@Anonymous wrote:

@CreditCuriousity wrote:

My guess is they figured you had sufficent credit or possibly even over extended and they never really got any use, thus you weren't profitable and they obviously could see your other 50k CL's with other banks...  Probably just a business decision.  Not a very tasteful one on how they did it, but that is just my guess.

 


I second this.. But what I Don't get why is it soo difficult to tell the cardholder the truth about account closure.  I know it is about money but it is just not right.


Even if it is about money, it is not right.

 

The customer deserves to know why an adverse action is being taken, and not in some vague manner. This is basic business courtesy.

 

OP, are you able to redeem your rewards (if you had any pending)? If not, I guess small claims is the way.

Message 20 of 22
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